Arvostelut (28 962)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 87 % arvioista on 5 tähteä
  • 10 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
2. tammikuu 2023

CHARGED MY CARD $20 A DAY WITH NO ACTIVE SALES CAMPAIGN. NO CUSTOMER SUPPORT RESPONSE, I HAVE TO DISPUTE THIS WITH THE CC COMPANY.

Recovery Wear
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Muokattu 24. lokakuu 2023

Installed the app. and I continue to get error codes. I'm unable to see disapproved products, and there's no explanation on what's needed to fix the disapproved products.
It's nearly impossible to reach support. I've sent multiple messages and no response. You're left hanging trying to figure things app. Not happy at all.

DAVERRI FASHIONS
Yhdysvallat
6 kuukautta sovelluksen käyttöä
30. tammikuu 2024

I've been trying to sync my Shopify store to TikTok for over 5 months now. TikTok Support leaves a lot to be desired, and they don't seem to care if the issue gets resolved or not. They don't reply to tickets and just close them out instead of fixing the issues.

Turbo Java Coffee Co.
Yhdysvallat
5 kuukautta sovelluksen käyttöä
7. huhtikuu 2023

There is literally NO Way to get in contact with a living person for trouble shooting problems so I have to resort to posting here.

I am unable to connect my store to TikTok.

When I attempt to connect via phone I get an error message that says "Username or password doesn't match our records. Try again."

When I attempt to connect by email the error message says "We couldn't find an account with that email.".

I've tried resetting my password, unlinking and re-linking my email. Nothing works. And the "Report a Problem" page doesn't cover this problem nor let you speak to a real person so I'm stuck

LoveYourComplexion
Yhdysvallat
5 kuukautta sovelluksen käyttöä
20. helmikuu 2023

Hello tell me please why can't I install it on my store which is registered in the Czech Republic? I want to use tiktok for advertising

Marmonio
Tšekki
5 kuukautta sovelluksen käyttöä
14. syyskuu 2023

Using white scrollbars with a white background is infuriating.

Palm Beach Outlet Shop
Yhdysvallat
5 kuukautta sovelluksen käyttöä
24. marraskuu 2021

Won't let me even sign into the account i set up and paid $20 into. If the developers actually care, contact me directly via email instead of providing an automated reply to this review.

CustomShoes.Boutique
Australia
4 kuukautta sovelluksen käyttöä
TikTok Inc. vastasi 10. maaliskuu 2022

Hi there — we're sorry to hear you're having trouble accessing your account! We're happy to help get this resolved for you — could you provide your info here so our team can look into this? https://ads.tiktok.com/i18n/feedback

Thank you!

11. huhtikuu 2024

I don't like your racist policies.

Home Goods Near Me
Yhdistynyt kuningaskunta
Noin tunti sovelluksen käyttöä
24. tammikuu 2024

account got deactivated with no cause

Salt
Yhdysvallat
4 kuukautta sovelluksen käyttöä
14. marraskuu 2022

Can't get through to customer service!
very inconvenient!
customer service should be super active,with a chat always available 24 hours a day.

Star Shopping-de
Saksa
4 kuukautta sovelluksen käyttöä
TikTok Inc. vastasi 15. marraskuu 2022

We're sorry to hear about your experience! Our team is here to help, and we'll make sure that you're reached out to.