TikTok

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This was by far the worst and most difficult and frustrating app to integrate. It took a week until I was even able to set up an ad campaign because they were denying my payments. I went through multiple back & forths with the support rep and he would tell me the issue was with my MULTIPLE banks until finally taking accountability to resolve the issue on their end.

After finally resolving the payment issues for ads, I still can't sell anything via TikTok. Two weeks after the app being installed, my TikTok/Shopify integrated shop is still under "pending review" and there is no direction from the app telling me what needs to be done next. I also contacted support several times for this issue and they didn't even read my request.

Don't be fooled by the fake AI-generated 5-star reviews.

I recommend this app because it takes the guess work out and easy to setup. I am overly excited to get started and see my store grow and succeed!

Integration wasn't so swift. Ran into issues with syncing products, and had delays. Lots of accounts and settings to be configured manually just to try to get things to try to carry over; that some people need to install third-party apps for in order to integrate easier. Whatever these other apps are doing "SKUIQ, Silk Connector, etc" are doing seem to be integrating much easier than the default app and maybe TT Dev team can learn some of those features to try to make this app more streamlined.

it was easy to follow

Alhumdulillah

Es muy fácil la recomiendo

STAY AWAY FROM THIS APP -

We installed this app and got all our products mapped to TIKTOK seller center. Once our products were mapped we kept on getting trademark violation alerts. So we raised a ticket with Tiktok Seller Center support. Who then took us through completing all trademark application forms which all failed as we are a small business and buy all our beauty products from independent wholesaler in the UK. Tiktok support then asked if we could send them all our invoices and also a list of brands that we stock and they will get us proof of purchase seller rights. After providing all this information they Tiktok support came back to us after 2 weeks and said unfortunately they cant give us proof of purchase designation as we dont meet the requirements.

We asked for a complaint to be raised as we raised this issue with them in December 2023 and they took 3 months to come back to us. All the while Tiktok was happy to take commission of our sales.

We try to raise a complaint but the Tiktok seller center bots came back with that they dont have a complaints process. We lost soo much money as we were paying a 3rd party to sync our website products with Tiktok shop.

Please stay away as Tiktok only help big business they are not interested in small businesses like us. Their support lacks knowledge and enthusiasm, personally we think they deploy customer support bots and dont have real people answering user concerns.

Such a waste of time, we will never use Tiktok again and nor will we be advertising on Tiktok.

try it you will love it. I am a new business that need the eyes so I signed up.

Super easy to setup. This had me going in less than 5 minutes. Love it!