TikTok

GREAT

pretty to set up and connect my shopify with tiktok

set up was super easy!

THIS IS ONE OF THE MOST USER FRIENDLY APPS I HAVE COME ACROSS IN LONGTIME. IT IS STRAIGHT TO THE POINT ESPECIALLY FOR NEW BUSINESS OWNER WHO ARE ALREADY FRUSTRATED WITH THE FELLING OUT OF ONILINE FORMS. LOVE IT !!!!!!

looks good so far,

très simple a installer et configurer même pour un débutant.
il est vraiment facile de creer un pixel ou de creer des pub. vraiment top

If I could rate this with minus stars I would have. I have implemented hundreds of apps/APIs etc. But this integration between Shopify and Tiktok is the worst I have ever experienced. All went relatively smooth until trying to set up a product catalog. In which I constantly got an error message regarding the country or region cant be selected for my storefront. Firstly I consulted Shopify support to which they said I didnt have any issues with the the setup of my storefront. I spent hours with their support team with no solution. At the same time I reached out to Tiktok support. Seriously slow responses and no idea on how to resolve the issue. Surely if Shopify and Tiktok work together on an integration, then somebody must be able to pin point what the issue is. I then set up a completely new Business account with Tiktok and again tried to connect to the Tiktok account from Shopify and got the same error. I have sent out one final email to Tiktok support, but frankly it shouldnt be this difficult and for two major companies like Tiktok and Shopify, the level of support as been way below average.

The worst company to advertise. I strongly advise you, not to use it. They blocked your account without a reason and they never return your money back. I had money in my account that I didn't use and they don't return it back to me. BY FAR THE WORST SOCIAL MEDIA COMPANY TO ADVERTISE!

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It was very easy to set up my business account. The whole process took no more than a couple of minutes