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Registration takes too long and has bugs at every step. Moreover, customer support is not responsive. I'm talking about 30 days waiting without answer or progress.
Cannot figure out how to add products from shopify tik tok shop
Nightmare trying to get TikTok Shop running. What seemed like a quick, simple installation has ground to halt, stuck in the mode "We're Getting Everything Ready" when trying to sync my products from Shopify.
Numerous support tickets with screenshots, a loom video and full explanations have just had the issue pushed around from person to person. Now I am told it is with the "internal team" and who knows when I will hear back on that.
I really wanted to give this a go. Seemed like a no-brainer to try this, put up shop Shop Ads and see if we can get some traction. But, it has taken SO much time I that can ill afford. I am giving up.
I'm constantly being charged for advertising on not doing. There's No customer service.
Won't let me set up
I NEED REFUNND PLEASE I DON,T KNOW IM GOING TO CLOSE MY ACCOUNT AND I NEED REFUND FROM TICKTOK THANKS
terrible experience, support sucks only repeat what you can read on the website no help.
This is shit the method payment is so bad , support same thing never ever answer you.
Unbelievably bad. Product sales channels are ignored; it takes hours to map products to categories because they must be done individually. Just an absolutely poor app that isn't worth the time or the effort of setting up.