TikTok , 16.706 recensioni

very hard to synchronize the inventory. We had tried many times with different options and no luck.

terrible experience, support sucks only repeat what you can read on the website no help.

Dec 2023 UPDATE: Our account is now PERMAMENTLY DISABLED - due to lack of activity!!!

What a joke it is to try to advertise legitimate products on this platform!

October 2023 - Incredibly difficult and frustrating app. Very difficult to setup, practically impossible to get support, when you go to create a ticket, you are told you don't have access to your own account to create the ticket?

We wasted $500 to get an ad credit and got ZERO conversions. I would not waste your time on this app or on TikTok advertising.

Cannot figure out how to add products from shopify tik tok shop

I do not like that I cannot log in on my computer. As a business operator, it requires tons of workarounds and reduces the time for actual productivity - like creating shoppable videos.

Would love to start advertising and selling on TikTok if the set up actually worked. Can't find any support online and all the 'academy' articles don't seem to make sense for the options available. Been down a spiralling rabbit whole of youtube 'how too'. Seems overly complicated just connect a product feed from shopify.

We receive several hundreds of orders on TikTok Shop daily. Unfortunately, TikTok Shop app doesn't do a very good job at sync'ing orders, especially after the orders are shipped on Shopify. Tracking number does not get sync'ed to the orders on TikTok Shop as it should on many orders so I have to manually add tracking numbers to each orders for hundreds of orders. Of course, their support staff doesn't even understand what the issue is and just asks to provide Order ID, Order Status, Shipping Provider, Tracking Number, etc. for all hundreds of orders. Are you serious? To provide all these information for hundreds of orders will take hours and days.

Will not connect our accounts; completely unusable

bad

Not now