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Tiktok does not allow digital sales.
Horrible. Trying to set up a sales channel is a nightmare. Spent days trying to get it figured out only to be told the products I am selling I have to be invited to sell. Huge waste of my time.
Worthless, overpriced and in my opinion misleading. First there was a $100 ad credit that disappeared after I installed the app. Set up an ad anyway and emailed TikTok about the credit. Charged me $5 add free then rejected my ad after running for about 12 hours after charging me another $7.30. The rejection tells me to go to the ad manager to learn why my add was rejected but cannot find the ad ...
Hi there — we appreciate your review, and we’re sorry to hear about this frustrating experience. Our Shopify coupon program allows merchants to claim a $100 ad credit after ...
Frustrating set-up. Haven't been able to get my shop and Tik Tok to sync.
Cannot log in. Receive the error below. No reply from support. We couldn't log in with TikTok. This may be due to specific app settings. If you're a developer, correct the following and try again: redirect_uri
Refer to our Developer Documentation for more information.
We're sorry to hear you're running into login issues with your account — our team is here to help! Please submit a support ticket here so we can help get you access: https:// ...
Think before you install this app if you are a business but not yet registered for VAT. The app demands that you have a VAT registration number (I'm in the UK). If you don't have one, you're in a loop. Why not try the HELP section. Nope, they get back to you fairly quickly, but robotically just say "all EU and UK businesses must add their VAT number"....DESPITE telling them that my business did ...
Hi GMI team — we're so sorry for the frustration around this VAT issue. We've recently updated our VAT requirements, so if you'd like to give TikTok another try, you should ...
it wont let me log into any of my tiktok accounts. it keeps saying it cannot fins my accounts. Please help
We're sorry to hear you run into login issues with your account — at this time, we were experiencing a technical issue that is now addressed. If you need support getting ...
I tried to log on and it just keeps saying account doesn't exist. I logged in and out on my phone to confirm I'm set up as a business but it's just not working.
Hi there — we're sorry to hear you're having trouble accessing your account! Please submit a support ticket with our team here so we can help: https://ads.tiktok.com/i18n/ ...
Does not have automatic payment. I am afraid that my funds will be stolen. Please turn on automatic payment.
Thank you for your feedback, and we're sorry to hear about any issues you're running into! Our TikTok App on Shopify does support automatic payments. You can link a credit ...