TikTok

just doesnt work. wont connect, wont log in, wont verify. just save your time, its a disaster in this digital age, its shocking it doesnt work

war gut zum einrichten, schnell und Informative

it was ok. little tough for me because its my first store. I just say though Marjou was amazing support and walked me through it all

He is demanding $30 a day for a TikTok ad with absolutely no possibility of making changes it’s mind-boggling. I'm starting to wonder if this isn't some scam.

It was pretty straightforward, just follow directions. Additional videos are available for extra help.

muy educativa

It seems literally impossible to be "verified" no matter what hoops they have you jump through. The hours my team and I have spent trying to figure it out is ridiculous. Customer support is a joke and there is really no actual person in existence to speak to, it's an absolute joke!

The app wont verify me, it just goes round in circles and it has been doing this for 18 months, you would think that they would have done an update to correct it by now.
I reached out for help using support to sort it and after 5 days still no reply!
The app doesn’t work and the support aren’t bothered!

I decided to remove all of my products from TikTok Shop through my Shopify admin due to the extremely poor support experience.

It is nearly impossible to get help when issues arise. There is no phone support, the chat support does not work properly, and emails go unanswered. For a platform handling real businesses and real revenue, this level of support is unacceptable.

As a business owner, I need reliable and responsive assistance when problems come up. Unfortunately, TikTok Shop does not provide that. Until they significantly improve their customer support, I cannot recommend this app to other merchants.

Just starting out with TikTok but so far so good! Very easy to set up and connect to my Shopify.