レビュー (25,514)

総合評価
4.8
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年3月2日

Absolutely terrible customer service and support from TikTok. I got an email from Shopify that if I added TikTok as a channel, I would get an ad credit so I did just that AND even ran an ad campaign on the platform. When I didn't see the credit in my account, I reached out to the TikTok support team and didn't get even a response for a month, after I followed up twice. When I finally got in touch with them, they informed me that apparently, the ad credit is only for certain Shopify merchants($79 & $299 tiers). This was never mentioned in the email and there were no restrictions even called out - I'm pretty sure it's illegal for them to change up the qualifying criteria after the fact. I'm very disappointed in this level of service from TikTok and even after bringing this to their attention, they simply said they'd pass on my feedback and did nothing to make it right. I'm definitely going to steer clear of this platform, especially since the ad campaign results were less than stellar anyway.

Blush Grove
カナダ
アプリの使用期間:1年以上
TikTok Inc.が返信しました 2021年3月19日

Hello Blush Grove,
Thank you for your review. We are very sorry to hear about your experience and would like to try to help if we can. Please email us at merchant-support@bytedance.com and we can go from there.
Hope to talk to you soon.

2023年1月26日

Awesome so far till i run ads.
No issues adding to my shopify store at the moment. I appreciate all.

Tage-Active
カナダ
アプリの使用期間:1年以上
編集日:2023年1月31日

The TikTok team has done an amazing job creating a platform that is both entertaining and innovative. From the smooth user experience to the constantly updating features, TikTok is one of the most engaging and enjoyable social media apps out there. The team behind it should be proud of their work and continue to push the boundaries of what's possible in the social media space. Keep up the great work!

Sunrise wholesale
アメリカ合衆国
アプリの使用期間:1年以上
2024年2月29日

SI

PEDIRMAX
メキシコ
アプリの使用期間:8ヶ月
2023年2月27日

Easy set up for your business. To have the ability to run TikTok ads is incredibly awesome. The many people on TikTok will get to see this ad.

Secrets TKW
アメリカ合衆国
アプリの使用期間:1年以上
2024年1月12日

good I Iike It!

Cute Haven
アメリカ合衆国
アプリの使用期間:5分
2023年1月9日

Great experience.. Not at all a distraction. :P Very great app. Entertaining. I hope children dont get too addicted.

HAFDUDE INC.
カナダ
アプリの使用期間:1年以上
2022年12月24日

I would recommend setting things up through shopify to make it easier to navigate and set things up the proper way .

TAKN CHANCES
アメリカ合衆国
アプリの使用期間:1年以上
2023年1月16日

It's great. The app is really helping my new shopify store succeed in terms of views and people coming to my store.

ONLY MOTION
アメリカ合衆国
アプリの使用期間:1年以上
2023年10月24日

easy

Starletsshopping.com
カナダ
アプリの使用期間:1年以上