TikTok

This is my second time setting up a store from scratch and this time around was so much more easier. I was able to setup my store in 1 day and under an hour or so.

So far, it's extremely easy and intuitive to work with. Exactly how I'd hope a business app would be!

Signing up and setting up my TikTok account was a smooth and straightforward process. The interface is user-friendly, making it easy to create an account and personalize my profile. The steps are clear. Overall, it was a hassle-free experience that got me up and running in no time!

I would recommend. I am so new at this, I keep getting lost in the process, but circle back and keep pushing forward. I will get there and be a superstar!

I would not recommend any company to use this app. We processed hundreds of orders and tiktok cancelled and refunded orders AFTER shipping labels were created and shipped. So customers received product for free at that point. We were completely unaware this was happening because shopify doesn't notify you that tiktok cancelled the order. We are devastated that Shopify is allowing this app to even be used in their system. Shopify claims its not their issue. Tiktok doesn't even offer a callback option, only AI generated responses.
We are a multimillion company that trusted this app to integrate seamlessly within shopify. There is zero excuse for them to not have to notify you within the shopify platform of any changes or discrepancies about an order.
On top of that the amount of fees tiktok charges and the amount of discounts and free shipping they offer customers just doesn't make sense.
DO NOT USE THIS APP. YOU WILL RECEIVE ORDERS, BUT IT WILL NOT TRANSLATE TO INCOME.