TikTok

The integration of tiktok shop and shopify is very frustrating. Really makes you want to pull your hair out. Nothing synchronizes the way it should. When I go through their chat system it's another 40 minutes of getting a live person, then the live person also gives you a run around. Terrible terrible experience.

Easy and straight forward. I like that it’s all built in. Also, through TikTok you need to gain followers first but doing it through Shopify your able to setup shop right away.

To check back after a couple of days to make sure everything is fully synced. I was able to set up my shop really easily, but after I noticed I had missed a few steps to make my shop fully functional.
Really love how easy it was to be able to connect my shopify store to Tik Tok. Thankful I do not have to upload on another platform.

It's a bloody nightmare. I can't synchronize with the products in my store so many items have prices that are outdated or descriptions that have been edited. I can't remove deleted items from the mapping page so I get constant reminders that I'm not fully mapped but there is nowhere to delete these things from the app. I can't mass deactivate or delete things that have sold and when I do remove something it still shows in my tiktok store. The whole thing is clunky to use and tells me I've got brand conflicts or copyright issues for using names like Pandora, Chloe and Clio (none of which were pertinent to my items and none of my items were copyright issues but purely because the names have also been used by corporations.
I had one order in the time I've been using it and that was cancelled by tiktok without word or reason, no explanation about why the order was rejected by them or how they dealt with it. They may well have upset a potential customer and I've no idea about it.

A great way to sync from your TikTok Shop to your Shopify Store and vice versa. Especially handy if some products can not be synced to your TikTok shop due to publishing restrictions, this overcomes that, simply sync those products to Shopify then transfer them over to TikTok shop.