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The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly.
He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!
Jolo was AWESOME! I had this app and deleted it because I had no idea how to use it but I am SO happy that I booked a support call to understand it! In real-time Jolo walked me through the process and helped me set up my Pre-Order campaigns, as well as gave me insight into how it works, messaging that works well and even walked me through customizations. I am now ready for a huge Mother's Day season with no missed opportunities of sales - THANK YOU!!
Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!
The app is simply excellent. It does exactly what is advertised, and does it really well. I have set everything up in half an hour, and started taking pre-orders right away. The support team is remarkable, not only quickly solved the issue I was complaining about, but also found another issue I forgot to tell them about — very proactive and friendly. And the last but not least: I loved their intro session where they explain you the app and help you set it up, it is just great. All in all, an excellent app and a great team!
This app has been an amazing addition to our site. It has allowed us to set up inventory that, once out of stock, is automatically converted to pre-order. It helps us clearly communicate lead times to our customers both in the product page and in cart. Most of our products are actually made to order, and we've been able to take numerous pre-orders without issue thanks to this app. Easy to set up, easy to update, and responsive customer service.
Great Pre-order app that covers all of our requirements and very helpful customer support. Recommend.
Phenomenal support. First time I ever got to sit back and let something get fixed. Thank You
Very versatile, customizable, and intuitive app. We needed some extra customization for an unusual variant display and before we were even sure if we'd be using this app (we are!) Robert created a quick and perfect solution. The pricing seemed like it might be confusing at first but it really makes sense and is very competitive for the functionality we get. Great instructional videos too, seems like they though of everything. Everyone I dealt with in service was proactive and helpful even over the weekend. Highly recommend!
Easy setup, support had me up and running in no time.
Very good App, easy to use compared with others that I have tried and it's very functional. Even when small problems have arisen customer service are quick to answer and quick to resolve. Recommend to Install if you are looking for a good program to cater to your pre-order needs.