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Great app and even better support - had a one-on-one zoom introduction the same day I installed the app. The Jolo from their team gave a 5 star service - even did some custom editing while we had 30 min chat. Highly recommended!
Amazing customer support. Highly recommend! Andrei was a great help and he was able to answer all of our questions in a timely manner.
Thank you for the great review and for choosing us as your pre-order technology partners!
Best regards,
Andrei from Timesact
Launching the app was super simple. To expedite set-up, I took advantage of the 1-on-1 zoom support immediately at time of trial sign-up. I was up and running in no time and all my questions were answered clearly by Jolo. The experience of quality, personalized customer service was top notch. Thank you!
We added a product that was coming soon. The back in stock notification feature is very nice. Support was able to adapt the app to my theme very quick. Thank you!
I had a incredibly helpful set up meeting! Everything was very clearly explained. I haven't started selling on the app yet but it seems straightforward and easy to use.
The only negative is that the Pre-Sale button takes about one second to appear on the site so the shop buttons is visible when opening the page.
I just had my on-boarding call with this app's team. They were very patient and helped my set up my store with the app. Everything works well and I am excited to start preselling some products!
Onboarding session was great! Jolo was amazing. Answered all questions! So far it was very user friendly, intuitive and straight forward! I am sure the app will be great once it is used on the website.
The onboarding session was so helpful, I started playing around with the app when I first downloaded it and I got stuck half way through, The on boarding session really helped clarify and supported me in where I was confused and stuck. Instead of reading a help support page, having someone there to speak to and show you some tricks and recommendations was super helpful. Thank you so much!
The app works as advertised, I would give it 3 or 4 stars just for that.
I gave it 5 stars due to great customer support especially during onboarding. They gave me a full walkthrough of the app, how to use it and even answered some questions on good practices. Thank you Jolo, you were patient with me.
Great and fast service! Works perfectly. Very happy.