Valutazione complessiva
5
Numero di recensioni per livello
  • Il 99% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
1 marzo 2024

Great app, great support!

Morrocco Method International
Stati Uniti
9 giorni di utilizzo dell’app
11 gennaio 2024

Great app and great customer support. Thank you.

LUCYD EYEWEAR
Stati Uniti
2 mesi di utilizzo dell’app
15 gennaio 2024

Jalo was wonderful. Solve my problem within minutes. Very cheerful, a throwback to how customer service used to be. Good job!

The Black Powder Movement
Stati Uniti
Circa 12 ore di utilizzo dell’app
5 marzo 2024

Great and fast service! Works perfectly. Very happy.

Maj Accessories
Danimarca
Circa un'ora di utilizzo dell’app
12 gennaio 2024

Very happy with Timeact's support. Quick and thorough!

BLMBRG
Regno Unito
9 mesi di utilizzo dell’app
17 novembre 2023

We are really loving this app so far! As a small business focused on sustainability and quality, we make everything in small batches. We do have a production schedule, so we know what items will be completed soon. Timesact has allowed us to offer the Pre-order option to our community, so they can see the expected shipping date and order confidently, rather than waiting and wondering whether the item might be available, and when!
The support is top notch-- Jolo helped me during my setup call, and he was very nice and helpful, adjusting the code in Timesact so that the buttons would look right. I had a question about applying a Shopify discount a few days later, and the customer service was so helpful-- I even got an email from the CTO which I thought was a very impressive level of care.
My only feedback is that the text the app puts on the site is not automatically translated by Shopify's translate & Adapt, and they don't currently have a multilingual option. Its not a big deal, I just put the preorder message in both English & French, but something to be aware of so you know what to expect!
Overall thrilled with the app and the support, and would recommend!

BEDI Studios
Canada
Circa un mese di utilizzo dell’app
1 febbraio 2024

customer support is great and quick response. Thank you!

JTCWHOLESALE
Stati Uniti
Circa 22 ore di utilizzo dell’app
18 gennaio 2024

I just installed the app and was having some issues setting it up. i set up an appointment and was support walk me through the whole process and explain everything to me.

SMW Fashion
Stati Uniti
Circa 3 ore di utilizzo dell’app
21 dicembre 2023

great support system! easy to use as well!

Renée
Stati Uniti
3 mesi di utilizzo dell’app
29 dicembre 2023

Easy setup, excellent support to optimize the app for a 5/5 star experience

Backgammon Galaxy
Danimarca
15 giorni di utilizzo dell’app