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I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect …

This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix.

Highly recommend.

Excellent support, answered my questions as well as taking a look at my store code.

Amazing service

Their support team is SUPER responsive, it's an intuitive app to use, and we're really happy with it!

ONE OF THE BEST APP IVE EVER INSTALLED ON MY WEBSITE. GOOD CUSTOMER SERVICE, THANK YOU!

I am writing this because I would like to support their business after the video call. The customer service is amazing.
I am starting a small apparel e-shop site and wanted to add the pre-order option before the actual delivery.
If you download the app, it will allow you to schedule a private 30 min video call so they will walk through and help you set up what you need. I normally get confused easily but It's very simple.
The adviser was very helpful, patient and productive!!
I HIGHLY RECOMMEND!!!

The support you have provided, and the functionality of the app could not be any better. 5 stars to the team!

Great customer service and love the new interface.

Timesact is an easy-to-use and great working app. Great customer service - contact and support - 5 stars. Definitely recommends.

I loved the application, it is the only one that meets my specific needs.
And now that I have experienced the technical support, I loved it.
I give it a rating of 5 and recommend it 100%.