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Great experience so far - They offer a Free Setup call and walk you through everything. App has all the functions I was looking for regarding dynamic text which shows on the product page, notification email reinstating that it's a pre-order and more. I'd recommend.
Robert was able to fix the issue of Backorder showing up on the product page when a product was out of stock by removing the BACKORER badge. Now the potential purchaser is taken to the order page and then will see that the product is sold out and on backorder...BUT will be presented with the option of providing their email so that we can contact them when the product is back in stock and hopefully complete the sale. So now folks won't potentially just "walk away" and we have no idea of who they are and how to follow up with them. Great job, Robert!
The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.
The customer service is a-mazing! The chat is not robotic but an actual human who can help and take action right away. Love this app and the team behind it.
Such a great little app -- does what it says and SUBLIME support. 10/10 would recommend!
she was amazing, she solved it right away. Thank you!
Jolo was very helpful.
Got my issue taken care of immediately. Thank you so much
Trying this app for the first time. I was having a bit trouble making it work on my website, but support team is so efficient and helpful. They solve the issue overnight. Highly recommend!
Jolo was amazing. He set up our store in minutes plus showed me how to use in the future for various situations we'd encounter. We've tested various apps in the past with no luck and Jolo made this painless and easy. So happy with this amazing app and seriously next-level customer service. thank you!!
The app is very useful to manage your out of stock/pre-orders. Their support team is AMAZING! It didn't even take half a day to have all my special requests answered and customized. Really impressive and well-trained team. Highly recommend.