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I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!
Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!
After trying various solutions for our shop's pre-orders, we decided to use Timesact Preorder app.
We have now been using it for more than 1 year.
There are various options that can be configured for your needs, from the look of the badges to the payment functions.
We can easily and quickly upload many products and offer them to customers however we want.
And at the moment you can test it fully functional at no cost. Their support is working, fast and effective.
Yes, we are satisfied.
Thank you ^_^
Fantastic App with Exceptional Customer Support!
I’ve been using the Preorder Notify Me Pre‑Order T app for over a year now, and I couldn’t be happier with how it performs. It’s incredibly user-friendly and has been a game-changer for managing preorders on my store.
What really stands out is their amazing customer service. Every time I’ve had a question or needed assistance, their team has been quick to respond and resolve the issue right away. Their support is top-notch, and it makes all the difference when running a business.
Highly recommend this app to anyone looking for a reliable preorder solution with excellent customer support!
Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here.
Thanks to the team :)
Great app and super helpful staff - I had a customised product page that they got everything working in super quick time - Thanks MARIE!!!
We have tried multiple pre-order apps and Timesact has been the best for our high volume needs. This app is the most stable and the support team is very quick to respond to any of your needs. The app is fairly straight forward to use. I would recommend this for your pre-order needs over all other apps so far.
Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!
Talk to their support team, and they will get things sorted out. It's just that simple.
Installed the app on my store. It didn't work straight away out of the box together with the theme I used on my online store. However, the team of Timesact fixed it quickly and it works all good! So happy and can recommend them! 5 stars!