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Probably the best experience I have ever had with support for an app. The onboarding session was extremely helpful and it was so much easier to understand everything with being able to actually talk to the representative rather than to type in chat or emails. Great company with a great product!
Customer Service was fantastic, Andrei helped fix an issue with the badges on our products and we could not be happier. Great App, Great Customer Service.
Very easy to use and set-up. Have been using the app for a couple weeks now and does some wonders.
App works great so far, and support has been very attentive and helpful as well! Would recommend for pre-orders
Great app, support is amazing. Anytime we need something they are always there to help. Recommend it 100%
Awesome support! Had a really small issue with the pre-order button in our custom theme and the support team had it all sorted in no time. Great app!
The support you have provided, and the functionality of the app could not be any better. 5 stars to the team!
Very Good app and excellent Customer service special thanks Jolo
This is a great app. Many settings are available with clear communications to buyers so they understand that the item they are buying is a back order, and the displayed estimated delivery date gives clarity. There is also a pop-up message when they have mixed products in the cart, e.g., in-stock and backorder products, explaining that in-stock products will be shipped immediately and backorder products when restocked. This also helps to avoid potential confusion. On top of that, you can have a backorder badge on the product so it is immediately apparent that it is a backorder. Support agent Jolo was a great help. We had an initial call to discuss app features, and then after installation, he helped me with the settings. Thank you to Jolo and the developers.
We have tried multiple pre-order apps and Timesact has been the best for our high volume needs. This app is the most stable and the support team is very quick to respond to any of your needs. The app is fairly straight forward to use. I would recommend this for your pre-order needs over all other apps so far.