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Timesact is a fantastic pre-order and 'restock notification' app. The UI is very simple to understand and works flawlessly. We had some concerns about order management and tags, etc. But after running two major pre-order rounds, we have experienced zero issues.
I'd definitely recommend taking advantage of Timesact's free Onboarding calls. The reps are very helpful and can get the app setup within 30 minutes. Shopify is forcing major updates for apps like Timesact, and the Onboarding rep explained the whole process to me and reassured me that our store and app will continue to function normally.
I am using this app in a fairly basic way - simply for pre-orders at the moment. That being said, it does exactly what it claims and was extremely easy to set up. Within 3 hours of it being set up I received my first pre-order so I'd say I anticipate it being a success. I also want to thank support who responded to my request for assistance with the badging in such a timely manner (especially considering I'm in Australia and they are in the US!). Absolutely brilliant service. Keep up the awesome work!
Thank you for the great review and for sharing your experience with me! I'm very happy the app is already doing it's magic for you and I am sure this is just the beginning of an awesome partnership.
Best regards,
Andrei from Timesact
The customer service reviews were the icing on the decision making cake. I knew I would need some extra care.
Jolo was patient, clear and most thoughtful in our onboarding call. I feel informed and ready to utilize this app. I think it offers the best options and the added bonus of a responsive and caring customer service team. Bravo.
Extremely fast and helpful support. Thanks a lot! .............................................................................
Thank you for the great review! Here's to a great pre-order campaing together.
Best regards,
Andrei from Timesact
The support on this app is fantastic. They really go out of their way to offer immediate assistance. So far we have been delighted with the performance of the service and would highly recommend it. Plus we already had one pre-order in our first few days of adding it!
Andrei was SO GREAT to work with. Just downloaded the app and he was right there to help me get up and running quickly. Even did customization for me. Highly recommend!
Glad to be of help! Always!
Best regards,
Andrei from Timesact
An amazing support team that helped with every single request for the integration. I highly recommend it!
I just in stalled this app and I needed some tech support. Reaching the Timesact team was so easy & quick. They fixed the problem in no time. So many stars.
Thank you so much for the great review! Very happy to assist and looking forward to some amazing results.
Best regards,
Andrei from Timesact
We are using this app in our jewelry shop, soulmate38.de, to give customers the opportunity to order pieces that first have to be produced for them.
The app is easy to use and foremost, you get great and fast support if you face any issues!
Thank you kindly for the great review! Looking forward to a great pre-order campaign and a long-term partnership that will help us both grow.
Best regards,
Andrei from Timesact
Amazing support lead! I had a very specific issue using a customized theme and support offered coding support to create pre-order badges and re-stock notifications. The onboarding session was very informational and educational, I feel comfortable using the app for many clients now. Thanks!