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We are really loving this app so far! As a small business focused on sustainability and quality, we make everything in small batches. We do have a production schedule, so we know what items will be completed soon. Timesact has allowed us to offer the Pre-order option to our community, so they can see the expected shipping date and order confidently, rather than waiting and wondering whether the item might be available, and when!
The support is top notch-- Jolo helped me during my setup call, and he was very nice and helpful, adjusting the code in Timesact so that the buttons would look right. I had a question about applying a Shopify discount a few days later, and the customer service was so helpful-- I even got an email from the CTO which I thought was a very impressive level of care.
My only feedback is that the text the app puts on the site is not automatically translated by Shopify's translate & Adapt, and they don't currently have a multilingual option. Its not a big deal, I just put the preorder message in both English & French, but something to be aware of so you know what to expect!
Overall thrilled with the app and the support, and would recommend!

The developer was very quick to respond and assist us with some glitches our shop was experiencing.

Happy with the app so far.

helped get all our back order items up for sale and team was super responsive and helpful in getting everything together at install - even when it required some custom coding with our theme

Esperienza fantastica, persone molto gentili e cortesi, mi hanno risolto il problema in 15 minuti. I ragazzi sono Johnathan e Lesley
Consiglio a tutti sia l'app che è molto facile ed intuitiva e se avete problemi fate la richiesta di supporto tramite Calendy sono puntuali e precisi.
100% consigliato.
Ragazzi continuate cosi.
P.S sono dell'Italia.

Great support via email. They acted like we were in the same room, promptly answering the request. Thank you

Amazing app with incredible support. I love that the pre-order note is included at checkout & on customer invoice!

The app works great and the support is very responsive. Exceptional! Look forward to their new features.

Super fast and helpful response. Understood the issue immediately and fixed it, while also telling me what to look for if the same problem comes up in the future. Would highly recommend this app based on customer service alone.

App still misses some features, however, it is a very useful add-on and the live support is really good. They answered all of our questions immediately, they fixed all our issues and went above and beyond to help us out. Thanks Adrei!

I had some questions in applying and customizing this app, and Andrei really went above and beyond helping to make it all work out perfectly!