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Onboarding was super great. I tend to be tech-savvy so I rolled my eyes at the prompt to set up an onboarding call. After playing around with the app myself it felt intuitive and easy, so much so that I almost canceled the onboarding call. I'm glad I didn't--the care and attention taken to our store, and our customers was fantastic. Little details that I missed were caught, and overall I understand the platform better and I know our customers will have an elevated experience as a result. Great job!
Easy to install with comprehensive features. Intuitive app with helpful and timely customer support - not that a whole lot is needed.
The app is very easy to set up and use - also inexpensive.
Great customer service! Definitely recommended.
Thank you so much for the awesome review! Very happy to provide value to you and your business.
Best regards,
Andrei from Timesact
Great app, highly responsive support team to help you get pre-orders going on your website without delays, they've been key to keep our website online whole restocking our inventory.
I highly recommend this app for Pre-Orders! It's super easy to use and customize for your brand/website - a lot of that is done automatically. Pricing is pretty reasonable, in my opinion as well. I needed a bit of help from customer service, and they were super prompt! Thanks to Princess for the quick help!
Super friendly and very informative onboarding process. I love how they show you everything from start to finish!
I have to say that the support I received from Andrei was outstanding. I tested this app on a test store and it worked fine, so we installed it on our live store, but because we had a custom theme some elements conflicted. Andrei, was on hand and he edited my theme so that app would function as it should. This was on a Sunday evening!! Probably the best support we have received from a company. Thank you so much Andrei!! I would highly recommend.
We just finished the onboarding meeting and this will make using the app so much easier instead of fumbling around by ourselves. Informative and will make this easier to use.
The level of support from these guys is brilliant, and they really take user feedback on board to make the app as good as it can be. Super-fast response, and the app works great straight out of the box too. Would highly recommend for any business wanting to grow sales through pre-orders. 5 stars.
Thank you for the great review! Looking forward to working together and growing sales with pre-orders.
Best regards,
Andrei from Timesact
I had an urgent issue/glitch with the app, so I sent over an email and within less than 20 minutes I received a response and a resolved solution. I really appreciate such a quick response time. Thank you
Thank you for sharing your experience with us in a review! Very happy to be of service and looking forward to some amazing pre-order sales for you.
Best regards,
Andrei from Timesact