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The support team on this App are absolutely amazing! Really quick to respond and super helpful.

Service rapide, réponds à la demande et très professionnelle

I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!

Fantastic support... updated my theme and didn't copy the code over... 2 mins and Rommel had it fixed and working again.

Jollo was of great help. Got setup right away.

Thanks again!

Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date.

Great Customer Service.

Great help ! App is user friendly

Jolo was great with support with a specific issue I was having. He also gave a great overview of the app for future use as I am taking over our shopify from someone else. all in all great experience!

Nothing but good things to say about the app. It does what it is supposed to and the customer service has been great. I needed to change the look of my Add to Cart and Pre-order buttons through the app and the developers assisted promptly. Highly recommended!

They were very quick in helping me fixing an issue, very responsive team.