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Very easy to use and the chat support is excellent. Fast and speedy response and outcome.
App is very easy to use. Customer support is top notch. Highly recommend.
Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date.
Great Customer Service.
Very good app. Set up was straightforward and without issues. We had an excellent onboarding call with Jolo and he was able to show us extra features and functionality we hadn't considered. We're just getting started with the app, but so far it's exceeding expectations. Happy to recommend.
I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!
Support is great!
Really Great support, very friendly and knowledgeable. We are off to a great start!
Jolo was a great help explaining everything and helping me get my first shopify store set up with pre-order. Very patient and clear
Very good app. It met all the requirements I was looking for in a pre-sale app. The customer service is excellent, very attentive and professional. They respond immediately.
Jolo was great with support with a specific issue I was having. He also gave a great overview of the app for future use as I am taking over our shopify from someone else. all in all great experience!