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We've been looking for pre-order software that fits our needs for quite some time (and run into many that did not), this one looks fantastic and is working well for us. Support is excellent, Jolo has been very helpful in getting us up and running quickly.
Wonderful customer service! fixed the problem in a second.
Robert was able to fix the issue of Backorder showing up on the product page when a product was out of stock by removing the BACKORER badge. Now the potential purchaser is taken to the order page and then will see that the product is sold out and on backorder...BUT will be presented with the option of providing their email so that we can contact them when the product is back in stock and hopefully complete the sale. So now folks won't potentially just "walk away" and we have no idea of who they are and how to follow up with them. Great job, Robert!
I’ve been using this app for pre orders for over a year now without any issues at all, last night we encountered our first problem after changing our website theme and our pre orders not working, I got in touch with support and it was resolved within 12 hours. Fantastic service.
This app has been an amazing addition to our site. It has allowed us to set up inventory that, once out of stock, is automatically converted to pre-order. It helps us clearly communicate lead times to our customers both in the product page and in cart. Most of our products are actually made to order, and we've been able to take numerous pre-orders without issue thanks to this app. Easy to set up, easy to update, and responsive customer service.
Jolo was amazing. He set up our store in minutes plus showed me how to use in the future for various situations we'd encounter. We've tested various apps in the past with no luck and Jolo made this painless and easy. So happy with this amazing app and seriously next-level customer service. thank you!!
日本語で問い合わせできないのがネックだが、翻訳しながら問い合わせしたところ不具合にすぐ対応していただいた。
The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly.
He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!
The app is very easy to use. Integrated seamlessly with our Shopify store. I needed some assistance figuring things out so I set up a call with their support team. It was really easy to schedule a time. Jolo was incredibly helpful, answered all of my questions and helped me finish my setup for preorders!
Jolo is absolutely amazing!! He helped walk me through every little detail- explain things, get things set up. Best support I have ever received on an app! So kind and helpful!!