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The app is simply excellent. It does exactly what is advertised, and does it really well. I have set everything up in half an hour, and started taking pre-orders right away. The support team is remarkable, not only quickly solved the issue I was complaining about, but also found another issue I forgot to tell them about — very proactive and friendly. And the last but not least: I loved their intro session where they explain you the app and help you set it up, it is just great. All in all, an excellent app and a great team!
Timesact has revolutionized my online store with its effortless discount and pre-order features, but it was Kate's exceptional customer service that truly won me over. Her expertise, warmth, and dedication shone through every interaction, making my journey with Timesact incredibly smooth and rewarding. Kate went above and beyond, ensuring that every question was answered and every need was met with unmatched professionalism and care. It's not just an app; it's a game-changer for your business, backed by a team that truly cares about your success. If you're on the hunt for an app that delivers outstanding results and comes with top-tier support, Timesact is the way to go. Highly recommended!
The app has been incredible to use and is an essential part of our business. The support team has been top notch (shout out to Pam) and always responsive to troubleshooting issues, which are often responded to and fixed within a matter of minutes. Would highly recommend this app for anyone looking to manage pre-orders.
Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!
Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!
Very versatile, customizable, and intuitive app. We needed some extra customization for an unusual variant display and before we were even sure if we'd be using this app (we are!) Robert created a quick and perfect solution. The pricing seemed like it might be confusing at first but it really makes sense and is very competitive for the functionality we get. Great instructional videos too, seems like they though of everything. Everyone I dealt with in service was proactive and helpful even over the weekend. Highly recommend!
User-friendly app and great support.
Andrei went over and beyond to help me set up my pre-order functionality on the app. Really appreciate his patience, helping me to set up correct and even fixed a few glitches without me even noticing. My first experience was great. Thanks very much!
Great support!
I received an immediate answer and the issue was solved within minutes.
Very good App, easy to use compared with others that I have tried and it's very functional. Even when small problems have arisen customer service are quick to answer and quick to resolve. Recommend to Install if you are looking for a good program to cater to your pre-order needs.