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I would like to express my gratitude to Rommel for his excellent support in fixing the bugs. His quick response and effective solutions helped resolve the issues smoothly. Rommel’s professionalism and dedication to providing great service are truly appreciated. Thank you for your outstanding support!
Rommel Helped resolve a issue with speed and efficiency. The team are always quick to respond and answer any questions I have.
It is a bit too soon to tell because we just set it up, however Jolo was amazing! Very thorough and patient. We now know how to operate the set up.
We just installed and needed some help with our Pre-order button and badge - Rommel and Marie were fantastic - fixed it in minutes - thank you Scott
fast resolution to pre order button not functioning due to theme change
I'm thoroughly impressed with Timesact's Pre-Order app. After trying several pre-order apps, this one stands head and shoulders above the rest. The app's performance is top-notch, offering seamless integration and robust features that have significantly improved our pre-order process.
What truly sets Timesact apart is their exceptional customer support. The team's dedication and expertise are unparalleled. They've consistently gone above and beyond to address our concerns and tailor solutions to our specific needs. Their responsiveness and in-depth knowledge have made the implementation and ongoing use of the app a breeze.
If you're in the market for a pre-order app, look no further. Timesact's combination of superior functionality and outstanding support makes it the clear choice. It's rare to find a product that excels in both performance and customer service, but Timesact has managed to do just that. I wholeheartedly recommend this app to anyone looking to enhance their pre-order capabilities.
Even though the content of the app cannot be translated natively with Shopifys Translate and Adapt app, which is a downside somewhat, so far the actual functions we've tested looked and worked just fine. When we found out the app was not active on some of our locales, we mailed support in the afternoon and got a reply within minutes letting us know the issue had been fixed. And it was. A truly great support experience.
Flexible features, great customer service, prompt and quick solutions!
Finally found a pre-order and 'coming soon' app that is easy to use with great features, such as providing discount on pre-ordered items and an ETA message for when product ships out.
Customer service is really great too, few times I've chatted with them and instant reply. I high recommend this app!
Finally a Shopify app that doesn’t disappoint! It’s user friendly and has been a game changer for my custom, made-to-order business. The customer service is fantastic! They resolved my issue within a few hours, and I was back up and running. Time is precious, and this app delivers. Highly recommend
Great app and great service. A special shout out to Rommel for going above and beyond to help me