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Great support - thank you for clear explanation
I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect …
This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix.
Highly recommend.
We have only just got set up on the app. However, the customer service is top notch and they have a great offering. The app seems to work really well. We are very excited and think this app will be a fantastic tool for us.
Very good app and best customer service!
Jolo was friendly and good at explaining things. Just what I needed to get on quickly with my new webshop and start taking pre-orders ⭐️⭐️⭐️⭐️⭐️
Great customer service! I was having a problem with pre-order badges not showing up and Pam fixed it right away for me!
Worked with JoJo from their team and can only say good things about the app and the team behind it.
I had a great experience, Jolo supported me and walked me through all aspects of the app which made it easy for me to understand all of the functions but also how my business could use them specifically.
The customer service is a-mazing! The chat is not robotic but an actual human who can help and take action right away. Love this app and the team behind it.
Pam was such a great customer service! They are quick to respond and help with your needs. The development team is excellent. I would highly recommend this plug in to boost sales.