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The app is excellent and has made our lives easier but the real positive for us has been the support we receive whenever we have question or need assistance is some way. Highly recommend
We use this app for the "notify when back in stock." It works well and their customer service is incredible.
I am not going to lie, this app costs more than some of their competitors but let me say this. it's worth every penny cause IT WORKS. I have tried so many pre order and notify apps and they all just fall short. Don't always work or just lack features. This app works so well it's made my life so easy. The support team are amazing, i had a small issue with check out and they fixed it within a few hours. I am so glad i found this app it really has everything. Such a great product!
The app had a decisive advantage for us If you have different delivery times for products or manufacturers when pre-ordering, you can map this perfectly.
We were able to set everything up very well, but then had a problem with the online display. We contacted the support team by email today and they helped us immediately and solved the problem within a day. The response was so fast and professional that we are delighted. We recommend this app without reservation.
Extremely fast and super helpful customer service!
Jolo was super helpful with getting the finer details of the set-up right for us.
We are only just about to start using the app, but so far it has been really straight forward and clear.
There were a few issues upon install but the Support team resolved those quickly and looks like this will be a great option for our store.
Great app and amazing support, especially Princess. Thank you.
This is an excellent app with many useful features. In the end we were unable to use it given some issues that were not the fault of the app, however I wanted to give them a 5 star review due to their incredible customer support and diligence in getting the app working where possible.
I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact.
I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me.
Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future.
Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!