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Excellent way to arrange a pre-order function on your shopify store! They also ACTUALLY help when you send an email to customer service, and solve issues quickly!
Could not recommend this app enough if you're looking for a pre-order solution. We were using another app and it was no where near as good as this and they helped up set up a pre-order on an incredible time crunch. The customer service is impeccable (shout out to our hero Jolo, and the CTO Robert) who have been an incredible resource. 10/10!
The appl works very well and the entire team is promptly available to help and solve issues. Highly recommended
I love this app and their support is outstanding! I contacted them on a Sunday and heard back within minutes. They were able to resolve my issue very quickly. The tech support rep even took it one step further and thought that our store could be enhanced by making an additional modification that had to be handled by their escalation team. Within 12 hours they made the fix and emailed me to let me know it was complete. Amazing!
Quick to respond to an issue I ran into and quick to help me resolve it. Cant ask for me when it comes to that!
I only recently installed the Swatch King app and upon experiencing some setup issues was able to get a Zoom call with a rep within hours. Rommel swiftly resolved by setup issues, and had a very useful customization implemented overnight. The app has immediately transformed my website functionality, and so far the level of support has been astoundingly good!
We've had to contact Timesact team a couple times now and every time they have been patient and understanding in helping us resolve our issues.
Rommel was SO PATIENT and SO KIND. I asked a gazillion questions and he kindly answered each one. This app is missing a feature that I wanted but because of the amazing customer service, I'm fine waiting for them to develop it. I'm telling you - I installed/tested four other apps and nobody would help me in a timely fashion except Rommel! 10 STARS and so much appreciation for the help and true feeling of partnership. Keep crushing it!
Jolo was great at getting the app up and running on my website. I launched my made-to-order products this week, and the app provides the information I want my customers to know. :)
I reached out to their chat support for an issue with my pre-order products and within a minute I was able to talk to someone and resolve my issue. Very easy fix and they provided screenshots on what to do. Very reassuring. Thank you!