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I rate the support 5 stars because Andrei was very kind and very fast at responding to my emails. He was patient with me as I asked numerous questions, and ultimately was able to solve my overall issue. I just started my membership, so I cant quite say how its working for me as I am still learning to navigate my store, plugin, etc.. but I wouldn't mind coming back with a follow up review.

We used this App for pre-orders of The DanceSocks. We needed to give our manufacturers in North Carolina a chance to catch up after Covid. This App worked perfectly. Our customers were happy and it really helped keep things rolling. The support was incredible!

Made pre-order option very easy to add to our store. integration was very straightforward. exactly what our shop needed. Andrei was also very responsive and helpful in accommodating my questions. My concern was clarified right away. Highly recommend! :)

どの予約アプリにしようか迷っていて、これは10件注文が入るまで設置は無料とのことで導入しました。価格もお手頃なので、今後も使っていく予定です。 英語が分からないので不安でしたが、担当の方は日本のサイトだと分かるとご丁寧に日本語で対応してくださいました。
スピードも迅速で、対応もとても良いです。
追加アップデートにも期待しています。
とても安心出来る対応をして頂きありがとうございました。 I was wondering which reservation app to use, and I introduced this because it is free to install until 10 orders are placed. The price is reasonable, so I plan to continue using it in the future. I was worried because I didn't understand English, but the person in charge politely responded in Japanese when I knew that it was a Japanese site.
The speed is quick and the response is very good.
I'm looking forward to additional updates.
Thank you for your reassuring response.

プレオーダーボタンの文言が変わらずお問い合わせしてみたら、日本語のお問い合わせにも丁寧に素早く、そしてわかりやすく日本語で対応してくれました。
皆さんももし設定に困ったことがあったらお問い合わせするといいです、1時間程度ですべて解決しました。
アプリの機能性が素晴らしいだけでなく、サービス面でも安心できる開発者です。

Die App ist super kann ich jeden nur Empfehlen wer seine Umsätze steigern will. Einfache Bedienung alles auf Deutsch übersetzbar und im Chat bekommt man direkte Hilfe auf Deutsch wenn man Fragen und Hilfe bei bei Installationen von Funktionen auf Themes braucht. Weiter so!

app works just how i would like. easy to navigate the settings. very easy to just turn on and off and replace sold out button. instant chat help. 10/10

This is the easiest to use, most straight forward pre-ordering app I've tried (after using 5 others). They don't have product banners on collection or homepage yet but other than that it's perfect. The support from Andrei was particularly amazing with instant replies and going the extra mile to personalise fonts and banners for me, for my site. I'm looking forward to the next update (banners on collection & homepage!)

I used this app to set up a pro-order on my website. The creator was amazing and supported me through each step of the process.

The guys on Timesact are absolutely amazing. I had a small isue which they sorted out within 5 mins. Quick, to the point and super reliable.

Thank you guys and really happy to use this app for all my products :)