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Amazing customer service. Andrei was great to work with on some custom changes. The app does what it says it will do. Now just waiting for pre-orders!
Thank you so much for the wonderful review! Looking forward to a great partnership that will take us both to the next level.
Best regards,
Andrei from Timesact
Excellent app for pre orders. We have tried so many different apps that it is refreshing to find one that actually makes our life easier. They also have great support.
This is a great addition to my shop as I make quite unique items and only make one at a time so instead of them showing as sold out now I can offer them as pre order. I like the discount feature you can use too, offering an incentive to customers to buy pre order. I had some issues getting it to work with my theme but Andrei fixed it perfectly, very quickly and even provided a video on how use it for best effect tailored to my shop. Very impressed with the communication and speed of his customer service.
Thank you so much for the great review! Very happy to provide value to your business and looking forward to some great sales.
Best regards,
Andrei from Timesact
I must say your customer support is really top-rated!! I installed your app today and met 4 problems, so i contacted the support, all of my 4 problems are solved within 4 hours. I am so happy and so satisfied. Thanks Andrei for your professional and fast help!! it is really appreciated. your team members are soo cool!! will look forward to your updated version, gonna keep using your app!!
Thank you for the awesome review! Happy to help always and looking forward to your amazing pre-order campaign.
Best regards,
Andrei from Timesact
The app Timesact was great. The app did the job well and even better was the service provided. Really quick turnaround on response and resolved my query straight away. Would highly recommend. Thank you!
Thank you so much for the awesome review! Very happy to be of service and that the app has provided value for your business.
Best regards,
Andrei from Timesact
Been testing this app out for pre-orders and was very pleasantly surprised by the functions as well as the support I've been getting, especially from Jonathan. They do an onboarding call plus with the new selling plan Shopify just rolled out, they also help you migrate with ease. Highly recommend!
So far brilliant and easy to use bearing in mind I am not very technical. I had a couple of small issues, but Rommel answered and sorted my queries very quickly. So far I think its a great app, am still testing and learning, does what I wanted at a good price.
Thankyou.
We have been using the app for about 2 weeks and it does exactly what we needed it to do. Easy to setup pre-order and it allows us to customize the pre-order with a discount, limited quantities and expiry on the pre-order. Customer support was also great when we ran into issues with integrating the app with our theme. Very fast response and Andrei was able to modify our theme so that the app works on the product page, collection page and even the quick add screen. Highly recommend if you want to setup pre-orders the right way.
Thank you for the amazing review! I'm happy our app is already having an impact on your sales and I am excited to reach new milestones in the future.
Best regards,
Andrei from Timesact
Great app that has really empowered our ability to sell this season. Andrei is very attentive and a rapid problem solver who goes out of his way to help with extra customisation if required. I would definitely recommend this app.
Thank you for the great review! Happy to help anytime.
Best regards,
Andrei from Timesact
Uses the app so that my customers can pre-order products that are not in stock. Works well, likes that you can change color and design so that it fits with brand identity. Recommend.
Thank you for the wonderful review! Looking forward to even more sales growth for your store with pre-orders in the future.
Best regards,
Andrei from Timesact