Recensies (1.711)
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So far, I am loving the app.
I had the 30minutes set-up call with Rommel and he was very efficient and helpful!
So far I am thrilled with the product AND service!
Quest'app è molto facile da configurare e usare. Mi piace tanto. Quando ho avuto bisogno dei servizi che non erano previsti nell'app, Andrei è stato molto disponibile e ha risolto tutto velocemente. Il servizio cliente è ottimo.
Grazie per l'ottima recensione e per il tuo prezioso feedback su come migliorare l'app. Sono sicuro che lavorando insieme raggiungeremo un grande successo.
Cordiali saluti,
Andrei di Timesact
I haven't used the app yet - but the FREE onboarding session to set up is fantastic great customer service and the app looks like it will be easy to use and integrate nicely with my store theme.
Vorab: Die App tut was sie soll und ist intuitiv zu bedienen. Daher schon mal 5/5. Der Kundenservice ist hervorragend!! In unserem Theme wurde sehr viel (de-)installiert und customisiert. Wir hatten anfangs ein paar kleinere Probleme mit der korrekten Anzeige des "Jetzt vorbestellen" (es wurde trotzdem "in den Warenkorb legen" angezeigt) und ein paar weiteren Kleinigkeiten. Habe an einem Sonntag Abend (!!) Andrei das Problem geschildert und er hat sich sofort an die Arbeit gemacht und zusätzlich noch Codereste von gelöschten Apps entfernt, damit das ganze smoother läuft. So lob ich mir das - ich kann die App jedem uneingeschränkt empfehlen! Grüße
Vielen Dank für die tolle Bewertung! Ich bin sehr froh, dass Sie uns als Ihren Vorbestellungspartner gewählt haben und ich bin sicher, dass Sie einige erstaunliche Vorbestellungsverkäufe erzielen werden. Und unseren vielen deutschen Kunden möchte ich für ihr Geschäft danken und sie daran erinnern, dass wir Support auf Deutsch anbieten (über einen Übersetzer), falls sie Hilfe benötigen.
Mit freundlichen Grüßen,
Andrei von Timesact
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Thank you for the amazing review! Very glad you choose us as your pre-order partners and I am sure you will get some amazing pre-order sales. And to our many German clients I would just like to thank you for your business and remind you that we offer support in German (via a translator) if you need any help with anything.
Best regards,
Andrei from Timesact
Best APP for all potential missing sales! Amazing & over the top customer service! Andrei goes above & beyond to help your business.
Thank you so much for the amazing review! Looking forward to some amazing pre-order sales for your business.
Best regards,
Andrei from Timesact
Excelente servicio! muy buena atención por parte del equipo, particularmente de Angel. La app funciona al 100 hasta el momento y creo que puede solucionar bastantes problemas, además de traer muchos beneficios a nuestras ventas.
¡Muchas gracias por esta increíble reseña! Se siente muy bien ayudar a los empresarios como usted en su camino hacia grandes éxitos.
Saludos cordiales,
Angel de Timesact
I used this app to set up pre-orders and it was very easy to use and setup. Took me no time. I had a minor bug because of my custom theme and contacted support and they immediately solved the issue. Recommend this app!
Thank you for the great review! Happy to help and happy to play a role in your store's future success!
Best regards,
Andrei from Timesact
I do not have enough inventory to cover my initial orders. This app is very simple and just what I needed. When it wasn't appearing, I hailed for assistance. The owner not only replied, he did so with a video and voiceover. It was the best customer service reply I had ever received. Turns out the issue was simply time zones - they're in London, I'm west coast USA. Go figure. The owner is SO FAST to reply, and incredibly kind. He is a pleasure to speak with. HIGHLY RECOMMEND. The app does exactly what you hope and a little bit more.
Thank you for the amazing review! Helping people and businesses like yours is what gets us out of bed every morning. Thank you for choosing us as your pre-order technology partners and I am looking forward to a great long-term partnership that will help us both grow.
Best regards,
Andrei from Timesact
I love this app; very simple to use. The guys from Timesact are quick to get back to you; we had a small issue when we first installed the app, contacted support, and they were working on the problem within minutes, and they customised a few details for us while they were there.
Listen up!!!! If you're looking for an easy to use, low-priced fast & friendly customer service, THIS IS IT!!!! If I could give the customer service a 10 I would!!! Most apps ask 30-40 dollars as a down payment. I wasn't sure I was going to get preorders, so this app was like heaven sent. Your first 10 orders are free!! This is amazing if you dont know how well your business or certain product will do yet. I didn't want to create more expenses than profit so that's why I choose for this app. But the customer service blew me away!!! Instead of starting to charge you immediately when you pass 10 orders (free plan), they contact you first to notify you that you need to upgrade. I am so so so so happy!! This is my go to app for preorders from now on. Client for liferssss!!!
Thank you for the very thoughtful and generous review! It's a pleasure to help your business grow and I am sure your pre-order campaign will be a great success!
Best regards,
Andrei from Timesact