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I signed up for Timesact and as a visual learner, I didn't want to read any instructions! Within 5 minutes of signing up, I had managed to book a Zoom training session. This was hosted by June and in 30 minutes she covered all the basics, resolved any queries and kept me informed about different ways to utilise the platform. I'd highly recommend booking this session & can't believe it was free. Thanks so much!
Un service plus qu'impeccable ! Andrei a été très très généreux de son temps pour m'aider. Je suis très satisfaite du service reçu et je le recommande sans hésitation.
Merci beaucoup pour la critique ! Et pour avoir partagé votre expérience professionnelle avec moi. Je suis sûr que nous pouvons trouver des solutions en travaillant ensemble.
Meilleures salutations,
Andrei de Timesact
Had a lovely gentleman named Jovan iron out any issue I had and he was so quick! I had tried another similar app but the customer support wasn't the same. Very impressed with Timesact, highly recommend! :)
One of the easier and fastest apps I've installed and got working as intended. There were a few minor issues which support was extremely quick and responsive to help resolve. Also, their attention to detail with help setting up is amazing.
Service is super fast and fixed my problem. Still testing out but seems very promising. Prices are very appropriate.
Thank you for the great review! I look forward to an amazing pre-order campaign for you and a great long term partnership between us that that will help us both grow.
Best regards,
Andrei from Timesact
Really helpful customer services over live chat – they helped me to set this app up correctly :) speedy too!
They offer an onboarding call for everyone that downloads the app. I just had my call and it was super helpful. The staff is very kind and responsive!
Highly recommend!
I have used this app and it does seem as though it is the best out of all the others for the price. The only thing that is really missing is the opportunity to write down the expected delivery date when customers purchase
Thank you so much for the great review! I am happy to say that you can add a date both in the pre-order message and the in cart label to inform your customers of an approximate date of delivery. You can also write any other text in there. Happy to assist you personally so we can set it up together.
I hope we will grow sales together for a long time!
Best regards,
Andrei from Timesact
Trialling the plug-in but required assistance with a site theme bug. Princess was extremely helpful and sorted the issue very efficiently
Timesact dropped into our Shopify theme and looked great. Had a minor technical issue and glad I did because Andrei was sitting right there at the tech support desk and had everything straightened out in minutes via chat. Service like that makes it easy for us to trust Timesact with this crucial site function. Thanks Timesact.
Thank you for the awesome review! Looking forward to growing sales together with pre-orders.
Best regards,
Andrei from Timesact