Recensies (1.809)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
13 juni 2021

I use this app to set up my Pre-order items and it performs exactly how I expect. The app is very easy to use and the customer service is amazing. The team went above and beyond to assist. Highly recommended!!!

RAPTHIETKE
Verenigde Staten
Bijna 3 jaar gebruiken de app
Kairock Partners SRL heeft geantwoord 13 juni 2021

Thank you for the wonderful review! Looking forward to some great pre-order sales for your store.

Best regards,

Andrei from Timesact

19 september 2022

I was able to set up my products' preorder in less than 3 min. Their customer support was great, answering a question I had within that timeframe. Thank you Andrei CX
I fully recommend it

Resin Art Flow
Canada
Bijna 3 jaar gebruiken de app
13 december 2021

There was an event that did not fit in the cart, but I contacted support and it was completed in a few minutes. I thought the level of support was very high. I was able to respond quickly to inquiries from Japanese sites.

ギフトスペース
Japan
Bijna 3 jaar gebruiken de app
Kairock Partners SRL heeft geantwoord 13 december 2021

Thank you for the great review! Very happy to support you and your business and looking forward to some amazing pre-order sales for you!

Best regards,

Andrei from Timesact

7 juli 2021

Timesact is an excellent user-friendly tool that worked flawless from the second it was set-up. We had 2 questions for the team, to which we in both cases, received a complete and comprehensive answer with 30 min. 5 stars from the COAX girls.

COAXcopenhagen.com
Denemarken
Bijna 3 jaar gebruiken de app
Kairock Partners SRL heeft geantwoord 7 juli 2021

Thank you for the awesome review! I'm happy to be a part of growing your business with pre-orders!

Best regards,

Andrei from Timesact

23 november 2021

My review is for customer service - Andrei is extremely responsive and helpful. I reached out with 2 different questions and he replied within the hour and resolved everything. Great to know you'll always have support using this app!

Pillars of Light
Canada
Bijna 3 jaar gebruiken de app
Kairock Partners SRL heeft geantwoord 23 november 2021

Thank you for the great review! Very happy to be of service, always! Best of luck with your pre-order sales! I'm sure they'll be amazing.

Best regards,

Andrei from Timesact

26 maart 2022

Incredible customer service! Really...one of the best I have ever experienced in all the apps I've worked with. I'm new to the product but so far it is working great for us

LIFEHONEY
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Kairock Partners SRL heeft geantwoord 28 maart 2022

Thank you so much for the amazing review! Happy to play a small role in your success.

Best regards,

Andrei from Timesact

3 augustus 2021

This pre-order app is the best on Shopify! Look no further. Great support and solid product. Highly recommended!

Watch Rapport
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Kairock Partners SRL heeft geantwoord 3 augustus 2021

Thank you for the awesome review! Happy to see the positive impact on your business and looking forward to even more amazing pre-order sales in the future.

Best regards,

Andrei from Timesact

Bewerkt 25 mei 2022

We needed a quick solution for letting people know that certain items were pre-order and after trying several different apps that didn't work well, we found Timesact Discount Pre-Order and our experience has been PHENOMENAL. Since we have a custom theme, we required some assistance from the developer to integrate a few additional features and they responded IMMEDIATELY, ON A SUNDAY, and had fully implemented the additional features into our theme WITHIN A FEW HOURS! The developers behind this app are AMAZING and take help requests very seriously! This has been the best app experience I've had in over 5 years of using Shopify Plus. These guys are PROS! I like that the app is not over complicated. You don't need 200 sets of settings and features to provide a seamless pre-order experience for users. I like their simple approach to pre-orders. It's exactly what we needed and so far we're receiving significantly more pre-orders with this app than with the other methods we've used in the past. We've also seen customer complaints/cancellations go from about 30% on pre-orders to essentially zero. UPDATE: We'd noticed our "add to cart" button section was loading slow, and after speaking with Timesact support, they immediately looked into it and it turned out that the code from the old pre-order app (from a different developer) was still in there. Timesact actually fixed something that another uninstalled app had broken. They are an amazing developer to work with. I have never received such fast and excellent support in my entire life!

Vera Shop
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Kairock Partners SRL heeft geantwoord 8 februari 2022

Thank you so much Jason for this wonderful review! It took me some time to gather my thoughts and reply because this is now my #1 favourite review of all time :). When you're building any piece of software every day is filled with doubt if what you're doing is right or wrong, helping people or making their lives more complicated needlessly but once every so often you get to read how you're genuinely helping someone and that's the greatest feeling in the world. I'm sure that with your feedback and support we can do even better and build a tool that lives up to your amazing words. Thank you for taking a chance on us!

Best regards,

Andrei from Timesact

5 oktober 2023

Great customer service and love the new interface.

North American Custom Covers
Canada
Meer dan 2 jaar gebruiken de app
27 september 2021

This app is a great option for any small shop that just start a business with a small budget. There is a wide range of subscription plans depending on the pre-sale amount. I definitely recommend this.

NagamochiShop
Canada
Meer dan 2 jaar gebruiken de app
Kairock Partners SRL heeft geantwoord 27 september 2021

Thank you for the awesome review! Helping small businesses is core to our system of values because we know that small beginnings have big endings. Looking forward to ever greater pre-order sales!

Best regards,

Andrei from Timesact