Avaliações (1 797)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
19 de fevereiro de 2025

I had an error where I couldn't add it to my cart, but I sent a message to support and it was resolved in just a few minutes.
I think this is great customer support. Thank you.

56design WebStore
Japão
Mais de 3 anos usando a aplicação
17 de janeiro de 2025

Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!

Southern Idaho Landscape Center
Estados Unidos
Quase 2 anos usando a aplicação
18 de dezembro de 2024

I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!

borrowed BLU
Estados Unidos
Aproximadamente 1 ano usando a aplicação
27 de novembro de 2024

After trying various solutions for our shop's pre-orders, we decided to use Timesact Preorder app.

We have now been using it for more than 1 year.

There are various options that can be configured for your needs, from the look of the badges to the payment functions.

We can easily and quickly upload many products and offer them to customers however we want.

And at the moment you can test it fully functional at no cost. Their support is working, fast and effective.

Yes, we are satisfied.

Thank you ^_^

japanime.it
Itália
Mais de 1 ano usando a aplicação
24 de dezembro de 2024

Great app and super helpful staff - I had a customised product page that they got everything working in super quick time - Thanks MARIE!!!

The Mattress Bag
Austrália
Quase 2 anos usando a aplicação
25 de novembro de 2024

Fantastic App with Exceptional Customer Support!

I’ve been using the Preorder Notify Me Pre‑Order T app for over a year now, and I couldn’t be happier with how it performs. It’s incredibly user-friendly and has been a game-changer for managing preorders on my store.

What really stands out is their amazing customer service. Every time I’ve had a question or needed assistance, their team has been quick to respond and resolve the issue right away. Their support is top-notch, and it makes all the difference when running a business.

Highly recommend this app to anyone looking for a reliable preorder solution with excellent customer support!

Fatworm
Canadá
Mais de 1 ano usando a aplicação
1 de fevereiro de 2025

We are having a great experience with Timesact. We were in an emergency inventory situation where our product was going to be out of stock for about a week because of sourcing issues.
We installed the app and had a couple of questions not long after installing. Rommel and Princess answered our questions within minutes of our asking.
We didn't lose any sales and actually had larger sales with our preorders that we were able to fill within the week.
We strongly recommend Timesact for your preorder/out of stock needs.
The support is timely and they are a great fit for our business.

K2 GOLF
Estados Unidos
22 dias usando a aplicação
6 de fevereiro de 2025

Thank you so much for assisting so efficiently and painlessly!!!
It was lovely to have such good help :)
The service of help on this app is awesome!

That Shoe Lady
África do Sul
12 meses usando a aplicação
22 de novembro de 2024

Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here.
Thanks to the team :)

VANA
Alemanha
Aproximadamente 1 ano usando a aplicação
27 de fevereiro de 2025

Your customer support rep (Princess) was very friendly and helpful.

Jason Robinson | Art + Design
Estados Unidos
Aproximadamente 2 anos usando a aplicação