Avaliações (1 757)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
18 de janeiro de 2021

I have used this app for a couple of weeks now and it is the easiest, and cheapest (it's free!) solution for pre-orders I have come across. The developer responded really quickly to a query I had about the app and within a week had implemented a new feature as a result. I look forward to seeing more features added in the future. Thanks!

Hex Record Shop
Reino Unido
12 dias usando a aplicação
Questão respondida por Kairock Partners SRL 18 de janeiro de 2021

Thank you for sharing your feedback with us! Our app is better today because of it.

Very grateful,

Andrei from Timesact

3 de maio de 2022

Amazing app and superfriendly and fast support from Andrei! Thanks so much! Solved small adjustments to our theme fast.

SUP Spirit Soul - Shop
Alemanha
12 dias usando a aplicação
Questão respondida por Kairock Partners SRL 3 de maio de 2022

Thank you so much for the kind words! Very glad I could be of service and looking forward to a great partnership.

Best regards,

Andrei from Timesact

29 de julho de 2022

The customer assistance team was extremely patient and very detailed with their solutions. They were very well versed and were able to give the correct instruction and solve the issue. I appreciate the effort and would give a special mention to Angel who was the executive who helped solve my query .

LARABELLINI
Itália
12 dias usando a aplicação
Editado a 22 de março de 2022

5 stars! Support was super helpful and answered questions in a very short period of time. I tried four similar apps in total and was not happy with customer support that was never available. The Timesact guys actually answer questions like real human beings, instead of sitting behind a chat bot that never gets back to you. As long as I have pre-order items in my merch store, I will continue to use this app, and look forward to the additional features they will be adding in the future.

Sasha Grey Merch
Estados Unidos
11 dias usando a aplicação
Questão respondida por Kairock Partners SRL 24 de março de 2022

Thank you so much for this amazing review! It's now one of my favorites of all time. Thank you for choosing us as your partners and for giving us a real chance to show you what we can do to help. Looking forward to working together long-term!

Best regards,

Andrei from Timesact

25 de abril de 2021

Andrei provided excellent customer service. He went above and beyond by giving me advice that may improve sales in my store.

Yellow Bird Counseling
Estados Unidos
11 dias usando a aplicação
Questão respondida por Kairock Partners SRL 25 de abril de 2021

Thank you for the review and for working with us! I look forwards to growing sales together with pre-orders.

Best regards,

Andrei from Timesact

31 de outubro de 2023

Timesact has been awesome so far! So easy to use - very user friendly. And the free setup support call is awesome. I personally had Jolo do my setup support call and he was so friendly and helpful.

Prima Medical
Estados Unidos
11 dias usando a aplicação
12 de julho de 2022

Love this app! Is really easy to use. Also, the support team is awesome!!! They would help you fast

EltecGT
Guatemala
11 dias usando a aplicação
Questão respondida por Kairock Partners SRL 16 de julho de 2022

Thank you so much for the great review! Looking forward to an amazing pre-order campaign together!

Best regards,

Andrei from Timesact

8 de outubro de 2021

Very helpful customer service with customized service when needed :) Credits to Andrei for the help.

Topologie Taiwan
Taiwan
11 dias usando a aplicação
Questão respondida por Kairock Partners SRL 8 de outubro de 2021

Thank you for the great review! Very glad to see the app providing a lot of value for your business! And very happy to help, always!

Best regards,

Andrei from Timesact

24 de fevereiro de 2023

Really enjoying working with this app and finding the support very good, it is being able to fulfil all the extra labelling of products we were wanting - can recommend

Barnstaple Equestrian Supplies
Reino Unido
11 dias usando a aplicação
Editado a 14 de dezembro de 2021

I can't recommend this app enough. Its interface is intuitive and really easy to set up. It offers so much more than other apps in the market and is the best among those I have tried out so far. What impressed me the most is its world-class support and communication. Not only is their team super friendly and personal, I also got the help I needed within minutes (and it was almost midnight!!). Thank you so much Andrei and I can't wait to see the new features that will be coming soon!

MISSA & KISSA
Reino Unido
10 dias usando a aplicação
Questão respondida por Kairock Partners SRL 15 de dezembro de 2021

Thank you for the amazing review! I am also very thankful for your feedback, very generous of you to take the time and it set me on a path towards improving some things on our end.

Best regards,

Andrei from Timesact