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We have tried out several of the Pre-Order Apps available on the Shopify App Store. Timesact's Discount Pre-Order app was by far the easiest to use with some great features. Some of the competing apps that would allow us to take pre-orders for specific product variants were far more expensive. When we needed assistance the customer service was some of the best we have received on the Shopify platform to date. Great work by the Timesact Team!
Thank you for the great review and for sharing with us how to make the app better! We will keep working hard to provide the best possible experience for you and to help grow your sales more every day.
Best regards,
Andrei from Timesact
[UPDATE] Very well designed app. App does a lot of things without custom coding other apps can only do with custom coding that would take forever to get implemented. Definitely one of the very well-thought-of app! Would highly recommend! Jolo from customer support was awesome as he helped and guided me through a couple of very useful functions.
[OLD] Super fast customer support and reasonable pricing for functions the app provides! Love how you can customize each products for pre-order, back in stock, etc.
The app is great, does exactly what i need. The on-boarding zoom call was brilliant. So helpful and informative.
Jolo was wonderful to work with and helped me get my account all set up over a video call!
Very easy to install. I needed assistance for a badge setting and Andrei helped me in a very short time. I'm very satisfied!
Thank you very much for the review! I hope our app will provide a lot of value for your business.
Best regards,
Andrei from Timesact
The app is great. It has everything we've been looking for. Customer support was nice, fast and professional. Thanks a lot!
Thank you so much for the great review! Very glad to be providing value to your business.
Best regards,
Andrei from Timesact
I've used other pre-order apps before to help bridge stock deliveries. This app and Andrei were by far the easiest to install and get up and running. I have products with many variants, and this app made light work of that. I always reach out to the app developer BEFORE installing, just to check responsiveness and willingness to answer a basic question, and Andrei was quick and very helpful. When I needed a coding change to get the 'pre-order' banner to show on the collection pages, again Andrei completed the work quickly (and for free!). I reckon this is going to be my preferred pre-order app from now on.
Thank you for the awesome review and for choosing us as your pre-order technology partners! Looking forward to working together long-term as our businesses grow.
Best regards,
Andrei from Timesact
Very nice customer support, with prompt replies.
On Friday night, June helps us to figure out the onboarding process and propose a solution for our pre-order business.
I will recommend this APP 100%
but hope the video call will have more timeslot for the Asian area.
So far so good with the app. Customer Service was quick and easily explained setup issues. There are a few small quirks with the UI (like the Available Date selected was always one day behind the day I'd click), but easily worked around.
Sehr coole app, einfach zu bedienen und passt sich auch super an das Shopify 2.0 Theme an. Support ebenfalls spitze, super schnell, kompetent und freundlich!!