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Awesome Support! Andrei is so good and always helpful that he responds back to you even before you send him a message :)
Thank you for the great review! I'm very happy to help my awesome customers grow their business with pre-orders.
Best regards,
Andrei from Timesact
We had an issue in the beginning of our drops. I got in touch with customer service and they responded very quickly. They fixed our problem. Thank you so much.
Do the free onboarding session! They made this program so simple to use, and truly customized it to my exact needs and made sure I'm not overpaying for features I might not use. So far it's been really easy to integrate, I love how it helps keep communication so clear between my shop and customers so they know exactly what to expect with my pre-sale. Highly recommend!
El onboarding fue muy bueno. El equipo tenia una gran disposición por enseñarnos a usar la aplicación. Muy util y lo recomiendo al 100%. Gracias Jonathan por tu amabilidad.
Being a novice, the onboarding call was useful. Andrei was very informative and helpful. I was able to grasp the basics.
App is easy to install and configure. It's super easy to add products and set pre-order dates, discounts, reminders, etc. This was my first time using an app like this and our first pre-order collection, and the onboarding call was extremely helpful. Support helped me understand exactly how everything would work in terms of payments and pre-order dates + had some good suggestions to optimize the campaign. Highly recommend.
The support for the app is top-notch and has addressed every minute detail. We at elfbarde.com are eager to see how the app will perform in practice.
Great communication and service from Robert! Thorough and super helpful. Overall great experience with the app and the customer service team.
The Timesact onboarding process was really pleasant and all of the questions I had were concisely answered.
I just started with this app and was able to get started pretty seamlessly. That's great in itself, but what really separates this app is the customer service. Andrei the founder jumped on an onboarding call with me to really help me understand best practices. He even make some customizations for me within a few hours! Great app and I'm sure there are more great things to come!