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Jolo was the best support rep I've ever talked to. The first setup call they give you is free and he (in real time) edited my website theme and product pages.
Now there will be NO CONFUSION or angry emails when we do pre orders and clothing drops.
Thanks again!
- Aaron
Jolie was absolutely amazing. Made the onboarding process easy to understand. The app itself is not very complicated if you give it a few minutes of exploration and the YouTube videos make it very easy to follow along and learn without needing too much outside support. I suggest taking to time to utilize the free 30 minute call to get any add all questions answered I. Real time with a visual representation of what to do as you follow along. Absolutely necessary app!
Great App. Very easy to use.
Excellent pricing model (ie: you only pay if it brings you sales).
Simply excellent customer support.
I'll be sticking with it (and i've tried other pre-order solutions).
Thank you for the awesome review! I'm very happy to hear you also see us as long term partners as we do you. Very proud to be a part of your entrepreneurial journey and I am sure we'll grow sales together with pre-orders.
Best regards,
Andrei from Timesact
Customer service experience was incredible. Prompt response time and Miezty was very polite! The app itself is very good and easy to work with. Would recommend
Generally we don't leave reviews but these guys are awsome. if your like us then you install the most installed app to start. we did that and what a nightmare on the two top installers. great apps till you need help then it's a run around for days. TOOK A CHANCE ON TIMESACT and wow what a difference in customer service and it didn't take days, it took hours. Lets face it Timesact is new yes, but cheaper, better customer service and if you have a highend them then these guys will dig in and get you up and rolling. WELL DONE TIMESACT!
Thanks for the awesome review! We're glad you chose us as your partners in pre-orders. I'm sure we'll grow nicely together.
Best regards,
Andrei from Timesact
Jolo hat mir wunderbar geholfen, sehr freundlich und angenehm. Er hatte auch ein unglaubliches Hintergrundwissen. Sehr löblich! Vielen Dank
The best app!
I made an inquiry because I didn't understand
I had them respond immediately.
Thank you very much.
This is a recommended app!
Thank you for the great review! Very glad to help and looking forward to working together more and more.
Best regards,
Andrei from Timesact
Excellent customer service. Andrei go back to promptly and was able to help troubleshoot integrating the app with Shogun.
Thank you for the vote of confidence and for choosing us as you pre-order partners. I’m sure we will greatly grow sales together.
Best regards,
Andrei from Timesact
Thanks for the help today Andrei! I really like how simple this app is. Looks clean & easy to use... :)
Thank you for the great review! Happy to be of service and looking forward to some amazing pre-order sales for your store.
Best regards,
Andrei from Timesact
I found this app at random trying to search for features I have been looking to implement into our store for weeks. The first thing I noticed was the review count so I checked the description on what their app accomplishes, I then realized this app is practically every (pre-order) and (back in stock notification) feature I have been looking for All IN ONE. I installed the app and with my accidental feature set up I already started getting orders back to back. The app developers offer a free video / zoom style guided set up and Jonathan was an absolute amazing help, Very inelegant, easy to understand, was able to break down every aspect of their app in which I had questions of in a way I could understand ALL while showing me in real time and helping me with edits and changes to the app and our website. I can continue in this review forever with the brief 1 hour call I had but to sum everything up I ended the call impressed. I have a lot of trust in this company and the app they have developed.