Avaliações (1 711)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
15 de agosto de 2023

I am very happy with the app but especially the excellent customer service. They were very helpful and informative.

Rescue Beavers
Estados Unidos
3 days usando a aplicação
10 de julho de 2023

Support was incredible and was able to accomplish everything we needed at 11am on a Monday. Usually you have to wait forever but Johnathan was very responsive and got us taken care of

Eco Fishing Shop
Estados Unidos
3 days usando a aplicação
Editado a 16 de abril de 2021

ENGLISH
I decided to use this app to help us offer a larger variety of sizes. We manufacture swimwear and it is sometime difficult to guess which sizes are going to sell more, then we produce the most common sizes and we offer the remaining sizes on demand or Pre-order with a production delay of a few days. The idea is to offer the best customer service for the best customer satisfaction. The installation had some minor trouble but not even a minute after contacting the support desk, I was in touch with Andrei and Raluca and they assisted me during the setup and were really available at any moment, checking all the details and validating the installation step by step. After a some adjustments, I installed the app in another of our shops.
Thank you Andrei and Raluca ESPAÑOL
Decidí usar esta aplicación para ayudarnos a ofrecer una mayor variedad de tamaños. Fabricamos trajes de baño y en ocasiones es difícil adivinar qué tallas se van a vender más.Producimos las tallas más comunes y ofrecemos las tallas restantes bajo demanda o pre-pedido con un tiempo de producción de unos días. La idea es ofrecer el mejor servicio al cliente para la mejor satisfacción del cliente. La instalación tuvo algunos problemas menores pero ni siquiera un minuto después de contactar con el soporte, estuve en contacto con Andrei y Raluca y me ayudaron durante la instalación y estuvieron realmente disponibles en todo momento, verificando todos los detalles y validando la instalación paso a paso. paso. Después de ajustes menores, instalé la aplicación en otra de nuestras tiendas sin ningún inconveniente.
Gracias Andrei y Raluca

almaswimwear.us
Estados Unidos
3 days usando a aplicação
Questão respondida por Kairock Partners SRL 16 de abril de 2021

Thank you for the awesome review! I just know we'll make a lot of pre-order sales together!

Best regards,

Andrei from Timesact

6 de fevereiro de 2023

I had a problem with my pre order system, I contacted the customer service and the reply was prompt and straight to the point. They provided me different alternatives on how to solve my problem so I could choose the one that better suited my case.

Very efficient, kind and precise. Strongly recommended!

My Store
Japão
3 days usando a aplicação
8 de junho de 2023

This is an absolute brilliant team and they are so unbelievably helpful!
I 100% would recommend every single time
appreciate your guys help

Unit 259
Estados Unidos
3 days usando a aplicação
14 de junho de 2021

I installed to hopefully encourage buyers for the products that were too expensive for me to keep in stock early on. It works well once you understand the way it functions (I'm not a coder), and Andrei was very thorough and helpful when I was a bit confused.

Nornir Materiel
Estados Unidos
3 days usando a aplicação
Questão respondida por Kairock Partners SRL 14 de junho de 2021

Thank you for the awesome review! I'm sure you'll get the hang of it in no time and that the app will blow up your pre-order sales. Thank you for working with us!

Best regards,

Andrei from Timesact

12 de abril de 2023

We should say this is our best pre-order app so far. Really convenient to set up and they continue keeping updates to provide new functions. When we met problem, Mrs. Miezty use her professional skills and quickly solved the issue. We really appreciate it!

Vaporesso France
França
2 days usando a aplicação
26 de março de 2023

I would STRONGLY recommend Timesact - mainly because of the amazing customer service!! I am not a tech person & they are always there to help me fix it and then show me how to do it for the future!! Professional, polite and knowledgeable - absolutely awesome!!

Oz Green Oasis
Austrália
2 days usando a aplicação
28 de abril de 2022

Excellent customer service with quick response and clear explanation. We had some issues with our website, but they were fixed within hours. Highly recommended!

BANANATIME
Países Baixos
2 days usando a aplicação
Questão respondida por Kairock Partners SRL 3 de maio de 2022

Thank you so much for the wonderful review and for choosing us as you pre-order technology partners! I'm sure that together we will accomplish a great deal.

Best regards,

Andrei from Timesact

5 de julho de 2023

Timesact has valuable onboard training for new users and GREAT customer service! Highly recommend!!

SIRENA DESIGNS
Estados Unidos
2 days usando a aplicação