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The customer service for this app has been fabulous. Andrei was able to do a customized upload for me and left me with a video to instruct me on future changes. I wish more apps customer service took this much individual care.
Thank you so much for the wonderful review! I'm glad I could be helpful and looking forward to some amazing pre-order sales for your store.
Best regards,
Andrei from Timesact
L'application fonctionne très bien et répond tout à fait à nos besoins ; et l'équipe a été très réactive pour l'adapter à notre thème, je recommande !
Merci pour cet excellent commentaire ! Nous sommes heureux de vous aider et nous nous réjouissons d'une excellente campagne de précommande pour votre entreprise.
Meilleures salutations,
Andrei de Timesact
Had a lovely gentleman named Jovan iron out any issue I had and he was so quick! I had tried another similar app but the customer support wasn't the same. Very impressed with Timesact, highly recommend! :)
One of the easier and fastest apps I've installed and got working as intended. There were a few minor issues which support was extremely quick and responsive to help resolve. Also, their attention to detail with help setting up is amazing.
This app works beautifully and the support is amazing! I was able to set up pre-sell for items, limit the amount of pre-sales per SKU, and customize the verbiage for the "add to cart" button. I had a few questions when first installing the program and support was fast and got what I needed done quickly. This has been one of the most seamless and positive app experiences I've had in Shopify!
Thank you so much for the amazing review! Very happy to be your pre-order technology partners and looking forward to a great campaign.
Best regards,
Andrei from Timesact
We're in a mad rush to launch our shop and have some items for pre-order so installed timesact. Since our site is highly customised we had an issue getting the right colour for the "ribbon badge" on the products. Contacted timesact support and got a reply in 10 minutes. We granted collaborator access and Princess from support sorted the customisation straight away! Very pleased with the customer service and the app overall is really easy to use.
The help was faster, and everything works fine, they have a good support, I'm very happy with this app.
the app works great and the support was fast and really efficient, helping us to develop a particular feature.
A really great app, and the customer support is second to none! I have only started using it, and I'm already wowed by the functionality. There are features that no other pre-sale app gives you, and for a really good price. Developer Andrei personally helped in setting up my shop and provided excellent communication. I'm looking forward to recommending the app to future clients and using it in my other personal stores! Highly recommended!
Thank you for the generous review! I'm thrilled you are enjoying the app and I am sure it will become a real money maker both for you and anyone to whom you recommend it to. Thank you for your support and I am really looking forward to a great long partnership.
Best regards,
Andrei from Timesact
The app is easy to install and easy to work with. Fantastic customer support! I used an email to answer a couple of questions and received a prompt reply. All the questions were resolved immediately and in the best way possible.