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I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!

Rommel was exceptionally helpful in walking me through how to use the App and answering any questions I had. I would also recommend playing around in the app a little beforehand so you are familiar with how it works.

great help from Louie in the team. Excellent service :)

App is very easy to use. Customer support is top notch. Highly recommend.

I met with Jolo for the app demo ad download . He was excellent! Clear, kind and patient. I would recommend the app to other small business owners based on the functionality I am familiar with at this stage. Thanks Jolo!

Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date.

Great Customer Service.

Great customer support that helps with customizations in a timely manner.

We had a small issue with our website, we booked a free call to resolve it. The customer service member Jolo was helping us, we found the issue had already been resolved through the team over the weekend!
Great service, Jolo was very patient, kind and knowledgeable, very impressed with the customer service!

Great app, easy to use and efficient support!

10/10 SUPPORT. Love Kate and Robert THEY ARE AMAZING THEY ALWAYS HELP. Thank you team, Pre-Order app is the best.