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So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!
Brilliant app! a little difficult on the UI but managed to navigate it and got lots of help from Princess who sorted out my little bugs!
Would much rather if the products got grouped into selling plans instead of reporting as a whole list, makes it difficult to tweak the plan (have to apply it to each individual line or delete the products and start again!)
Lets see if it drags in the customers now! ;-)
The free version of the app does just what I needed done for my coming soon/upcoming drops page! Princess was also great when I reached out to get the app to behave as I needed.
Very happy with Timeact's support. Quick and thorough!
Good app and very good customer service. Can recommend.
Wanting to use this app to offer our customers Pre-order and Coming soon. The features offer us to contact our customers directly if they have registered interest as well as Pre-order options. We had some required customisation, which the support team of this app went above and beyond with. So far so good!
First impression that it is user friendly. I do with there was a way to have better reports of orders to be able to see all items that are ordered within a time period vs looking into each customer order. Also if it integrates a whole collection like preorder collection and automatically adds new product.
Yea we recommend the app
Good service, I recommend for y’all.
I used this app to set up a preorder facility on our shopify site, it was easy to install and easy to navigate. I had to get customer support help with adding the preorder badge on the product image. The customer support by email was very efficient and got my problem sorted straight away. I couldn't understand how to use the live chat feature, that didn't work for me but emailing customer support did .