Avaliações (1 661)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
18 de abril de 2024

Excellent customer service with Jolo! Really friendly and helped me get this setup. Awesome tech support and awesome experience so far!

WristClean
Estados Unidos
3 months usando a aplicação
20 de maio de 2024

Worked with JoJo from their team and can only say good things about the app and the team behind it.

PRIVATE LABEL
Estados Unidos
3 days usando a aplicação
26 de abril de 2024

Absolutely fantastic customer service, I constantly need lots of help and updates and tricky things and they are always online to support and always get the problem fixed immediately.

Sleepy Denim
Austrália
About 1 month usando a aplicação
31 de março de 2024

Andrei went over and beyond to help me set up my pre-order functionality on the app. Really appreciate his patience, helping me to set up correct and even fixed a few glitches without me even noticing. My first experience was great. Thanks very much!

Soniva
Bermudas
7 months usando a aplicação
14 de março de 2024

Timesact has revolutionized my online store with its effortless discount and pre-order features, but it was Kate's exceptional customer service that truly won me over. Her expertise, warmth, and dedication shone through every interaction, making my journey with Timesact incredibly smooth and rewarding. Kate went above and beyond, ensuring that every question was answered and every need was met with unmatched professionalism and care. It's not just an app; it's a game-changer for your business, backed by a team that truly cares about your success. If you're on the hunt for an app that delivers outstanding results and comes with top-tier support, Timesact is the way to go. Highly recommended!

Loungey
Austrália
Over 1 year usando a aplicação
4 de abril de 2024

Jolo was AWESOME! I had this app and deleted it because I had no idea how to use it but I am SO happy that I booked a support call to understand it! In real-time Jolo walked me through the process and helped me set up my Pre-Order campaigns, as well as gave me insight into how it works, messaging that works well and even walked me through customizations. I am now ready for a huge Mother's Day season with no missed opportunities of sales - THANK YOU!!

Tony by Toni
Estados Unidos
About 1 month usando a aplicação
7 de fevereiro de 2024

Robert was able to fix the issue of Backorder showing up on the product page when a product was out of stock by removing the BACKORER badge. Now the potential purchaser is taken to the order page and then will see that the product is sold out and on backorder...BUT will be presented with the option of providing their email so that we can contact them when the product is back in stock and hopefully complete the sale. So now folks won't potentially just "walk away" and we have no idea of who they are and how to follow up with them. Great job, Robert!

Keep It In The Black
Estados Unidos
8 months usando a aplicação
29 de fevereiro de 2024

The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly.
He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!

Happy Feet Play Mats
Reino Unido
6 months usando a aplicação
9 de março de 2024

Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!

Sol Babe
Estados Unidos
7 months usando a aplicação
16 de maio de 2024

Easy setup, support had me up and running in no time.

Revive & Repose
Estados Unidos
About 1 month usando a aplicação