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Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!
The app has been incredible to use and is an essential part of our business. The support team has been top notch (shout out to Pam) and always responsive to troubleshooting issues, which are often responded to and fixed within a matter of minutes. Would highly recommend this app for anyone looking to manage pre-orders.
Andrei went over and beyond to help me set up my pre-order functionality on the app. Really appreciate his patience, helping me to set up correct and even fixed a few glitches without me even noticing. My first experience was great. Thanks very much!
Set up was fairly straight forward. I did all my own set up and connecting then used the free call to make sure I did it all correctly. Jolo was very helpful on the call and in 15 minutes we had it all checked over and ready to go.
This app is exactly what I was looking for to manage our pre-orders. It is very simple to use, has good onboarding, and has enough features to customize for specific use cases. Robert the CTO has been extremely helpful getting us onboarded.
Oh and the price is very competitive for what they offer. Couldn't recommend this app enough for managing preorders.
Jolo was AWESOME! I had this app and deleted it because I had no idea how to use it but I am SO happy that I booked a support call to understand it! In real-time Jolo walked me through the process and helped me set up my Pre-Order campaigns, as well as gave me insight into how it works, messaging that works well and even walked me through customizations. I am now ready for a huge Mother's Day season with no missed opportunities of sales - THANK YOU!!
Jolo is absolutely amazing!! He helped walk me through every little detail- explain things, get things set up. Best support I have ever received on an app! So kind and helpful!!
Phenomenal support. First time I ever got to sit back and let something get fixed. Thank You
Jolo was amazing. He set up our store in minutes plus showed me how to use in the future for various situations we'd encounter. We've tested various apps in the past with no luck and Jolo made this painless and easy. So happy with this amazing app and seriously next-level customer service. thank you!!
Excellent customer service with Jolo! Really friendly and helped me get this setup. Awesome tech support and awesome experience so far!