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FANTASTIC onboarding experience. Just that fact that they're willing to spend 30 minutes going through all my questions with no guarantee that I'll ever even be a customer is awesome. For that reason alone, I will be using Timesact for my store's preorder campaign. The fact that the app itself is simple to use and fulfils all my needs and then some is just a plus. ;)
What was really helpful was the set-up call at the beginning. We started the set-up and then were able to complete it live with Rommel. We look forward to continue using the app.
I just completed my onboarding video chat with Romell and he was fantastic! He explained the use and navigation of the app perfectly and showed me how I can best intigrate it with my company's needs. I'm just starting with the app, but so far, it appears to be exactly what I need.
Tracy in St. Louis, MO
Great app, putting to use now. Friendly staff who are very helpful and sort out any issues you may have quickly.
Easy to use app and the team was very helpful in addressing my questions - and very timely!
Launching the app was super simple. To expedite set-up, I took advantage of the 1-on-1 zoom support immediately at time of trial sign-up. I was up and running in no time and all my questions were answered clearly by Jolo. The experience of quality, personalized customer service was top notch. Thank you!
Really like this app and the team behind it. Easy and intuitive to use, setup took very little time. The support was also fantastic, the team helped speed up the load time plus they adjusted the layout of the pre-order button & supporting wording really quickly to better fit my site. Highly recommend.
I had an issue with the way buttons were showing up on my product page and customer support jumped right in and solved my problem. I’ve enjoyed having this app be apart of my store and grateful for the amazing support!
ONE OF THE BEST APP IVE EVER INSTALLED ON MY WEBSITE. GOOD CUSTOMER SERVICE, THANK YOU!
I am very new with setting up a shop and all that goes along with it. I was easily able to add my products on my own and then had the onboarding session which was super helpful in navigating the app and learning about some better ways to serve my customers. I would definitely recommend this app and the onboarding experience. I'm sure I will be in touch in the future with more questions.
Thanks you!