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Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.
Hi, this is a great free service for companies who want to begin email marketing.
They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.
I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer.
Hello Adore,
1) Our app is Free when you install it via the app store. Installing from our website is a paid service as we only offer free service to Shopify merchants. Please reach out to CS for a refund.
2) Accounts "freeze" for a violation of our Anti-Spam policy. You may only use tinyEmail to send Opt-In emails to your subscribers, not unsolicited ones.
Compliance @tinyEmail
This was easy and fun to use with the AI tool functionality. The experience was phenomenal, and I plan to add more products to my store.
TinyEmail makes my dropshipping life so much easier.
Laxman help me to start using tiny email spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.
I really liked tinyEmail, especially since it's free for Shopify users. Their 24/7 support is excellent. Laxman from their support team reached out to me on call to help me set up my tinyEmail account and was incredibly helpful. I highly recommend tinyEmail for business owners looking for a promising email marketing tool.
Hi Laxman,
Just wanted to say thanks for the great customer service. Your quick responses and help made everything so easy. Really appreciate the effort you put in.
Exceptional Email Platform! TinyEmail checks all the boxes for a solid email platform and is continually working to improve. Thanks to Laxman for the great introduction and help with setting up.
really bad can not do simple thing which verify email
Hi Kamo,
Thank you for your feedback regarding the email verification process in our tinyEmail Shopify app. We understand your frustration and appreciate you taking the time to share your experience.
Email verification is a crucial step in ensuring the security and deliverability of your emails. When you verify your email address, it helps to:
Prevent spam: Unverified email addresses are often associated with spam, leading to your emails being blocked or marked as junk.
Improve deliverability: Verified emails are more likely to reach your intended recipients, increasing the effectiveness of your marketing campaigns.
Enhance security: Email verification helps to protect your account from unauthorized access and spam.
We apologize for any inconvenience caused by the verification process. We are committed to providing a seamless and user-friendly experience.
If you continue to encounter issues with email verification, please don't hesitate to contact our support team at support@tinyemail.com. We'll be happy to assist you further.
Thank you for your understanding and continued support.
Laxman was very helpful helping us verify our email and configure our first email. Great customer service