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Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.
Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!
Great email application. Can always get support when I need some. Ninad helps a lot and offers important suggestion.
Hi, this is a great free service for companies who want to begin email marketing.
They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.
The 5-star reviews are from people they begged to leave reviews after only a couple days on the app.
This app should not be on the app store. They cannot handle a real subscriber list and they work against you in every way.
They will promise the world and then fail to do anything helpful at all.
Seriously, do not waste your time. The app is super basic and the support team will literally do nothing.
I would highly recommend this app for everyone looking for sending campaigns. it's easy to use and their support team is so helpful. Ninad has fixed a lot of my issues and he replies as fast as possible
Hi Laxman,
Just wanted to say thanks for the great customer service. Your quick responses and help made everything so easy. Really appreciate the effort you put in.
I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer.
Hello Adore,
1) Our app is Free when you install it via the app store. Installing from our website is a paid service as we only offer free service to Shopify merchants. Please reach out to CS for a refund.
2) Accounts "freeze" for a violation of our Anti-Spam policy. You may only use tinyEmail to send Opt-In emails to your subscribers, not unsolicited ones.
Compliance @tinyEmail
Got an amazing support from Janhavi, Highly recommend Tiny.
This was easy and fun to use with the AI tool functionality. The experience was phenomenal, and I plan to add more products to my store.
TinyEmail makes my dropshipping life so much easier.