レビュー (172)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年1月7日

Really great app, the developer is very helpful you can contact them about anything concerning the app and they will assist you swiftly.

Becomingmyitwoman
アメリカ合衆国
アプリの使用期間:8ヶ月
2024年1月30日

TinyAlbert is a game-changer for email marketing! Super user-friendly and the AI features are top-notch. Big shoutout to Vidya from customer support - walked me through all the features of the app with amazing clarity. Highly recommend!

FlexiFindings
カナダ
アプリの使用期間:2ヶ月
2024年1月22日

Initially the app was not working. They tried everything and worked diligently to fix my problem and through Loy explain to me what the features are and how it works. Excited to try it out. Laxman assisted me

Mira The Manifester
アメリカ合衆国
アプリの使用期間:28日
2023年11月28日

TinyAlbert is an incredible platform that truly goes above and beyond in guiding users step by step. From its intuitive interface to its comprehensive tutorials, TinyAlbert makes complex tasks seem effortless. The platform’s meticulous approach ensures that every user, regardless of their expertise level, can navigate through their needs seamlessly. The interactive guidance provided by TinyAlbert feels like having a patient and knowledgeable assistant by your side, making the entire process an enjoyable and enlightening journey.
Laxman was very helpful and patient with everything.

Click&ShopNZ
ニュージーランド
アプリの使用期間:約1ヶ月
2023年12月6日

My overall experience was amazing!!! This app is a great addition to my store and is easy to navigate. Laxman was very helpful and fast. He displayed great customer service and he was available to answer my questions promptly. I would encourage you all to try it out for yourself. I highly recommend this app and developer!

Michon's Silks, Fashion & Beauty Llc
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年1月10日

i really like the customer service the start with 5 minutes after downloading. Looking forward to testing the software- thank you Ruchi

Perfect Gardens Wholesale
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年2月16日

This app is so far an amazing experience! Laxman had called me wishing minutes of downloading and onboarding and helping walk me through the application! I am looking forward to the future with tinyAlbert at my side! Let's Go!

Bedlam Beard Company
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年1月24日

I have just installed this app. They provide great customer support. I was helped by Vidya as she explained all the features to me and helped me set up the app.

BASSO
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年1月4日

Laxman, is a true scholar! Very informative on how to navigate through the app to give you all the tools you need to be successful ! Tiny Albert is the way to go !

JumpBall-Apparel-The-New-Breed
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年2月29日

Firstly, the amount of asking to leave a 5 star review before you've even used the app - hmm that should've warned me.
I learned about this app from Matt from Future Tools.

The support seemed genuine and quick - until I was hit with "pay us $6 to clean your list".

But the cleaning did literally nothing - but I was assured that "Your list has been cleaned, reloaded into your system and your account has been unlocked. Your subscriber count didn't change (as none of those were invalid addresses) but the total customer count with email addresses changed."

I kept telling Tiny Albert - why is your app saying I have 4700+ subscribers I can market to, but Shopify only allows 328 emails to be sent out?
For this, they were charging $90 a month. But less than 10 percent of my list is marketable (my fault as I imported customers from another store - my bad"

But asking constantly - we can help you - but first leave a 5 star review- and when I said I'll leave a five star review when I see results... well I didn't see any results. Not one sale. But the app looked fun!

So bye bye.

Royal Flushh Japan Toilet Sound
日本
アプリの使用期間:24日
tinyAlbertが返信しました 2024年5月9日

Hello Royal Flushh,

Thank you for sharing your feedback with us. We appreciate your honesty and want to address the concerns you've raised in your review.

1. Review Request: We understand your frustration regarding the review request. Our feedback system is designed to collect input from our customers at various touchpoints, including post-app installation for the onboarding experience. Please know that the request for a review that was triggered was not tied to usage-related experience, and we apologize if this was not made clear or if you had your own reservations.

2. List Cleaning: We want to clarify that we do not offer list cleaning services as a standard feature. However, when customers request to optimize their email delivery by cleaning their list, we provide this service for a fee. We apologize if there was any confusion regarding the list cleaning process, and we appreciate your feedback on this matter.

3. Subscribers and Pricing: We want to assure you that we do not impose any restrictions on users to import customers from third-party tools or on the volume of customers imported. Our pricing is based on the total volume of customers imported, including subscribers. However, we understand the importance of flexibility, and you always have the option to customize the list count to suit your email-sending needs.

We sincerely apologize for any inconvenience or misunderstanding you may have experienced during your time with us. Your feedback helps us improve our services and better meet the needs of our customers.

If you have any further questions or concerns, please don't hesitate to reach out to us directly. We value your business and would welcome the opportunity to address any issues you may have.

We hope to hear back from you soon!

Best regards,
Team TinyAlbert 🚀