Tipo Appointment Booking
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Laura was really patient and she and the dev team worked out my issue I was having with having the Book Now widget appear on my new services-based website. I appreciated the screenshot and link she sent over. They'll help me going forward. Links are good because it saves you time and frustration trying to look for information. Having a Tipo team member just cut to the chase of what I needed to focus on. I was told good thing about the Tipo Booking Appt app and I like that the customer service team was so responsive. H=
The app works well. Could be a bit more user friendly as it's quite tricky to work out where it gets its inputs from for the info used in the booking. I'm using it to allow hosts to book our room for workshops so a little different to how most people use it probably. The chat help feature is good and they always resolve any problems I have within 24 hours.
Laura was really helpful when I needed assistance with the booking system today. Despite the time difference she managed to figure out what I'd missed and get me the help I needed. This is often the case whenever I've needed assistance. The updates have caught me off guard a few times when things have changed but Laura has always got me back on track promptly.
Loading the calendar and checking appointments can sometimes feel a bit long winded (my staff struggle to check appointments without me) but the app generally works well for my business.
I would've liked some more native features in the app but it's a seamless booking app & customizable witch is what you want for your business. The support team is fantastic - responsive, efficient, and quick to turn around custom requests.
サポートがとても親切でした。
日本語でも対応可能でたすかりました。
一つだけ、
お客様からの予約の変更とキャンセルができないので、
今後お客様からもキャンセルや変更の処理ができるようになることを期待したいです。
The help section on www.tipo.io is not very comprehensive so I wrote in for help. Laura was super quick and helpful, solved my challenges within a day!
複数の類似アプリを検討の上、こちらに決めました。
・メリット
何より無料であること。
カレンダーなど予約に求める機能はほぼ全て網羅している。 ・デメリット
ソート機能に難あり(有料でもいいので改善してほしい…)
We use this app to help our customers book time slots at a photography space we own (ROOLEE Photo Loft). I love the easy way customers can select time slots and how simple the backend calendar is to view and alter. I wish there would be an improvement in the actual time slots. It would be nice if customers could select a time and a buffer window is immediately placed before and after the booking time.
This app works great for keeping appointments organized my only complaint is I wish the customer facing interface was a little cleaner.
Pretty straightforward booking app. Easy to use, they are very helpful if you need help with anything or have issues.