Tipo Product Auction

i was looking for somthing like this
great app !work very well
Excellent support. They have patience and are ready to help

The app looks really slick, and works well most of the time. Support has been responsive to issues and questions I've had. It REALLY needs a way for customers to combine winning bids into one order though. Also, with our use case at least, we like to stagger the ending times of our auctions by 5-10 minutes so people can finish bidding on one item, and start last-minute bidding on the next. To accomplish this, I currently have to make a whole new auction for EVERY item, which gets really time consuming. It would be really nice if there could be a "stagger ending times by X minutes" check box, so I could only setup one auction with all the items, and it would stagger the endings for me.

This app was good from the start. There were a couple of things I needed to adjust for simply for aesthetics. I contacted the support and they got back to me so quickly and made the changes for me instantly. Really impressed. The auction is running brilliantly. Would 100% recommend- thank you

Great product Customer service is A+++ Responded fast and answered all questions highly recommended!!!!!

Did not notify me by email when there was a bid or that someone won the auction (I had the options selected). Does not let me select a winner. Left both me and the customer extremely confused. App does not appear to work as I expected.

Modifying a few things breaks the whole web, and on some computers the auction doesn't show up for no reason. Technical support didn't answer me so I uninstalled it and went for another option.

This app is easy to use and pretty customizable to suit my needs. But the BEST feature of this app is actually the Customer Support. The team response fast, within an hour, sometimes less than an hour, and got my requests fixed. Kudos to the technical team as well. They understand what you want, fix the issues, and they test to make sure everything works. They take feedback on app improvements seriously as well. I hope they can make this app even better.

This app has many issues and bugs. Most of the custom options do not work. Does not integrate easy into website. Very glitchy. Cannot combine winning orders.

If support didn't ghost me, I might have had a different rating for this. The app seems cool, but I had a few problems to start. They where mostly my own mistakes for not reading all information. But...

From start I had the problem that my normal product button "Buy Now" overruled the auction. So in case an auction went above the productprice, people would be able to click the buy now button and get it cheaper than the auction.

Also the buyout-price never worked or figured.

I asked for help with this 3 times.

First answer: Explaining me that buy now is different from buy-out. Well yes, I kinda knew that. The problem was that the buy-out price didn't work.

Wrote back friday 24 april waiting for answer.

Second answer: Never came.

Wrote back tuesday 28 april asking for confirmation that they got my "friday-mail".

Today it is thursday and no answer still. Tomorrow it's been a full week without any response.

Uninstalled the app.

Can't recommend this product or customer support. Stay away

Overall this is a decent app compared to the other auction apps. Pretty simple to use and set up.

The most serious drawback is that is if you are running multiple item auctions the app creates draft invoices for EACH lot and automatically sends to customers for payment, no way to stop it. If a customer wins more than one lot an invoice is generated and sent for every single one individually. At the end of the ENTIRE auction all multiple lot winners need to have a consolidated draft order listing the lots and price to pay. No way is someone winning 5+ lots and having to pay each individually.

** Update - Support is great and reached out immediately. We did not find a complete fix to this but they were able to disable sending the draft invoices to the customer. It will create "Open" draft orders that you can then edit and send to the customer manually. You would still have to consolidate the draft orders manually but you can make your customers happy by only sending one invoice for the multiple lots won. This had to be disabled by Tipo as well as the checkout now popup that shows up if the customer is on the page when they win the auction.

You will also need to either A: disable the "He (she) has won an auction" notification or B: remove the complete purchase button from the notification email template in the notification settings of the Tipo app.

A staggered lot start time would have been a nice feature so they wouldn't all go off at once. You could use popcorn bidding but they still initially all end at the same time if no one bids.

Auction results disappear from the product as soon as it ends. Would be nice to leave the results up for x amount of time so bidders can review the lots and see what they went for.

The Direct bid and automatic bid boxes being separate is confusing to bidders. Bidders are using the bid directly box not realizing they are not placing a max bid that will place bids when they are outbid like the automatic or proxy bid box. IMHO this should be a single box where bidders can just place their bid and it will increase the bid automatically to the max only when being outbid. I did adjust the settings translations to add a warning to each of these boxes to help with confusion for now.

Sometimes the auction widget lags on the collection page. Takes several seconds to populate all the while showing the original item price. Make sure to set all of your auction products to $1 if you don't want people seeing the price you originally had on the product.

Overall the app is ok, easier to setup than some of the other options and there are not that many options. Will keep this around now instead of using one of the other ones.

Support is top notch and helped me with my problems within a couple of hours. Thank you for that. You have yourself a customer ;)